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Product Manager with 10+ years in Fintech & AI-Driven Decision Making
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Strategic growth architect and STEM-designated MBA candidate with 10+ years scaling fintech, SaaS, banking, nonprofit, consulting, and retail. Proven record of driving $500M+ TPV, mobilizing $12B+ deposits, and scaling revenue 40%+ with customer bases expanded 50%+. Trusted to lead Build-Operate-Transfer (BOT) models, taking new functions from concept and financial approval through build, hire, operate, and transfer with SOPs institutionalized for scale. Delivered Zero-to-One product execution, AI-powered payment solutions, and market entry strategies across national and international markets. Recognized for rising from individual contributor to national leadership in 7 years, managing 400+ staff, and executing $10M+ programs that align strategy, compliance, and customer excellence.
The George Washington University School of Business
MBA (STEM-designated) · Digital Transformation, AI, Web and Customer Analytics
N/A – June 30, 2026
GlobalGiving
Product Strategy Intern
June 1, 2025 – Present
Washington, United States
GlobalGiving
Pro Bono Project Manager
January 1, 2025 – May 1, 2025
Washington, United States
Razorpay Software Solutions Pvt Ltd.
Associate Director, Strategic Key Accounts & Customer Success
April 1, 2022 – August 1, 2024
Hyderābād, Telangana, India
Ezetap Mobile Solutions Pvt Ltd.
Head of Customer Success & Growth
February 1, 2015 – March 1, 2022
Hyderābād, Telangana, India
ICICI Bank Ltd.
Manager, Wealth Management & Compliance
August 1, 2009 – February 1, 2015
Hyderābād, Telangana, India
Reliance Retail Ltd.
Franchisee Development Manager (B1)
July 1, 2006 – October 1, 2008
Chennai, Tamil Nadu, India
XXX Bank AI MVP
June 30, 2026 – Present
Built voice/text transactional profile update MVP integrating LLAMA 4 Scout and LangChain, demo-ready with Hindi voice support.
Reliance Retail Launch
June 30, 2026 – Present
Opened and scaled 6 startup stores to ~$3M revenue, EBITA-positive in 14 months.
ICICI Bank Initiatives
June 30, 2026 – Present
part of $12Bn deposit mobilization and improving customer engagement of NRIs.
Ezetap BOT & SOP Build
June 30, 2026 – Present
Created customer success function from scratch; secured approval, hired, and operated before transfer.
GlobalGiving SaaS Feasibility
June 30, 2026 – Present
Benchmarked 20+ platforms across 150+ features; informed $1B SaaS roadmap. Solving the Innovators Dilemma "buy vs build", now transforming into a Partnership model for GlobalGiving.
Lean Six Sigma Green Belt
Unknown
June 1, 2026 – Present
Fintech & Blockchain Certifications
Unknown
June 1, 2026 – Present
Account Management
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate exhibits a strong cultural fit for roles requiring adaptability, innovation, and a results-oriented mindset. Their diverse experience across startups, unicorns, and established enterprises, coupled with a background in both for-profit and non-profit sectors, suggests a broad perspective and ability to thrive in varied environments. The focus on digital transformation, AI, and customer-centric strategies aligns with modern product management needs. Their volunteer work and engagement in innovation/entrepreneurship further highlight a proactive and community-minded approach.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and cross-functional collaboration skills, evidenced by their roles in building customer success functions, leading strategic partnerships, and managing large teams. Their experience in BOT models and SOP institutionalization indicates a methodical and scalable approach to operations. Adaptability is also a key strength, having excelled in startup, unicorn, and enterprise environments. The candidate's involvement in nonprofit work and volunteering suggests a commitment to social impact, which could align well with certain organizational cultures.