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Sales and Customer Service Representative with 6+ years in Retail and Food Service
Dedicated and customer-focused Sales Associate and Service Crew member with over 5 years of experience in Fast-paced retail and food service environments across Saudi Arabia and Qatar. Proven track record in delivering Exceptional customer service, managing POS systems, handling cash transactions accurately, and maintaining high standards of cleanliness and efficiency. Experience includes 4 years working with global brands like, McDonald's and favorites such as POORI AND KARAK (THE VOGUE HOSPITALITY INTERNATIONAL MANAGEMENT DOHAQATAR).
NEHRU ARTS & SCIENCE COLLGE HUBLI
PUC (SCIENCE)
June 1, 2011 – May 31, 2011
ANGLO URDU HIGHER SECONDRY SCHOOL HUBLI
SSLC
June 1, 2009 – May 31, 2009
POORI & KARAK (The Vogue Hospitality International Management Doha Qatar)
Cashier & Service Crew
November 1, 2023 – Present
Doha, Doha, Qatar
Mcdonald's Saudi Arabia Jedha City
Service Crew
January 1, 2019 – December 31, 2021
Jeddah, Makkah Region, Saudi Arabia
Brand Factory (Future Group) India
Sales Associates
January 1, 2017 – December 31, 2019
Hubli, Karnataka, India
Best Employee for Customer Relationship new & existing
Mcdonald's
January 1, 2020 – Present
Best Employee in 100% attendance and Hygiene Mcdonald's
Mcdonald's
January 1, 2019 – Present
Cultural Fit Analysis
The candidate has experience working with global brands (McDonald's, POORI & KARAK) and a large retail group (Brand Factory), indicating adaptability to diverse work cultures. Their experience in Saudi Arabia and Qatar suggests an ability to work in international settings. The roles held consistently align with customer service and sales, demonstrating a clear career path and interest in this domain. The breadth of skills listed (Customer Service Excellence, Sales Up-Selling, Team Collaboration) aligns well with a customer-focused organizational culture.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills relevant to customer-facing roles, including customer service excellence, conflict resolution, patience, and team collaboration. Their operational fit is good for roles requiring adherence to company standards, efficient transaction handling, and maintaining a clean work environment. The certifications for 'Best Employee in 100% attendance and Hygiene' and 'Best Employee for Customer Relationship' further underscore their dedication and customer-centric approach.