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Data Analyst with 1+ years in Power BI, SQL & Excel
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Analytical and detail-oriented professional with over 1 year of experience in technical support at Accenture, now transitioning into a Data Analyst role. Proficient in Power BI, Advanced Excel, and SQL, with hands-on experience in solving business problems, managing data pipelines, and automating manual reporting. Adept at translating technical data into actionable insights for business stakeholders.
Apex Bharti Senior Secondary School, Jodhpur
12th Passed
N/A – Present
St. John's School, Jodhpur
10th Passed
N/A – Present
JIET Group of Institutions
B. Tech · Electrical Engineering
N/A – June 30, 2025
Purshotam Profiles Pvt Ltd
MIS Executive
December 1, 2025 – Present
New Delhi, Delhi, India
Accenture
Technical Support Associate
October 1, 2023 – November 1, 2024
Gurgaon, Haryana, India
Service Ticket Insights using SQL
June 1, 2026 – Present
Wrote optimized SQL queries to analyze over 100K+ ticket logs, identify root causes, and suggest automation opportunities for recurring issues.
Support Performance Dashboard (Power BI + Excel)
June 1, 2026 – Present
Designed an interactive dashboard integrating SQL queries and Excel exports to track resolution time, issue categories, and backlog trends.
Microsoft Excel - Advanced
Innozant
June 1, 2026 – Present
Power BI Data Analyst
Innozant
June 1, 2026 – Present
SQL for Data Analysis
Innozant
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from support performance dashboards to service ticket insights and inventory management, shows adaptability and a broad interest in applying data analysis across different business functions. Their transition from a technical support role to a Data Analyst role, coupled with proactive learning and certifications, indicates a growth mindset and alignment with a data-driven culture. The experience in both Accenture and Purshotam Profiles Pvt Ltd suggests exposure to different organizational environments, contributing to a versatile cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, communication, and stakeholder management skills, which are crucial for a Data Analyst role. Their experience in technical support involved root-cause analysis and stakeholder communication, indicating a good operational fit for roles requiring problem-solving and collaborative data insights. The ability to work with cross-functional teams and support management with data-driven insights aligns well with typical data analyst responsibilities.