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Application Support Engineer with 10+ years in IT Operations & Cloud Monitoring
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Assessing your cultural and operational fit
Passionate and driven professional with a demonstrated history of success in IT operations and application support within the travel domain. Eagerly pursuing an opportunity to excel in a dynamic role that allows me to utilize and refine my skills in a vibrant environment, while actively contributing to the growth and innovation of the organization.
Krishna Institute Of Technology, Kanpur
B.Tech · C.S.E
August 1, 2011 – June 30, 2015
National Institute Of Open Schooling
12th
June 1, 2010 – May 31, 2010
City Model Inter College
10th
June 1, 2006 – May 31, 2006
TBO Holidays
Team Lead – Application Support
January 6, 2025 – Present
Gurgaon, Haryana, India
COFORGE
Analyst (Band 4)
July 9, 2021 – January 4, 2025
Greater Noida, Uttar Pradesh, India
GOBOLT Pvt Ltd
Sr. Application Support Engineer
February 8, 2021 – July 8, 2021
Gurgaon, Haryana, India
TEK Travels Pvt Ltd
Application Support Engineer
April 7, 2017 – March 18, 2020
Gurgaon, Haryana, India
UST GLOBAL
Associate Systems Engineer
February 19, 2016 – February 17, 2017
Thiruvananthapuram, Kerala, India
SMART KGI-PORTAL
January 1, 2015 – January 1, 2015
Broadcasting of messages, information, lecture details, interaction of student to faculty & faculty to student.
Microsoft Certified Professional in Software Development Fundamentals (C#)
Microsoft
June 1, 2026 – Present
Microsoft Certified Professional in Networking Fundamentals
Microsoft
June 1, 2026 – Present
6-Month Diploma in IT Security & Ethical Hacking
Appin Technology Lab
February 1, 2021 – Present
Aptech Certified Computer Professional in Client Server Programming (1 year)
Aptech
January 1, 2015 – Present
Certificate in Developing Advanced Applications using Core Java
NIIT
January 1, 2015 – Present
Cultural Fit Analysis
The candidate's career progression across multiple companies (UST Global, TEK Travels, GOBOLT, COFORGE, TBO Holidays) in similar application support roles demonstrates adaptability and a consistent career path within the IT operations domain. The diverse range of tools and technologies used across these roles (AWS, Kafka, MongoDB, SQL, Splunk, Grafana, Jira, Zendesk, Snowflake, Postman, Confluence) indicates a willingness to learn and integrate new systems, which is beneficial for cultural fit in dynamic environments. The academic project and extra-curricular activities, though older, show a foundational interest in technology and teamwork. The certifications in networking and software development fundamentals, along with IT security, suggest a broad technical interest beyond just support, which can contribute positively to a team's overall skill set.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for an Application Support Engineer role, particularly in a senior or lead capacity. Their experience highlights a proactive approach to incident management, a commitment to SLA adherence, and a focus on continuous monitoring and reporting. The leadership experience at TBO Holidays indicates strong team management and mentorship abilities. The candidate's ability to manage content projects, conduct sanity checks, and provide demo sessions suggests good client-facing and problem-solving skills. The consistent mention of 24/7 support indicates a high level of dedication and reliability.