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Senior Quality Assurance Engineer with 9+ years in Software Testing & Performance Testing.
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Highly experienced Senior Quality Assurance Engineer with 9+ years in software testing, specializing in manual and performance testing. Proficient in Agile Scrum, STLC, and various testing methodologies like Functional, GUI, Regression, and Smoke Testing. Skilled in test scenario/case preparation, bug management, and utilizing tools like JIRA, JMeter, LoadRunner, and Dynatrace. Experienced in automating scripts with Java, TestNG, and Selenium WebDriver, and adept at understanding and emulating real-world performance requirements for complex applications, including Salesforce, mobile, and e-commerce platforms. Demonstrated ability to work with international clients and deliver comprehensive performance reports.
Indore Institute of Science and Technology
Bachelor of Engineering · Computer Science
August 1, 2010 – June 30, 2014
Shri Bal Vinay Mandir Chatrribagh
Higher-Secondary School
N/A – May 31, 2010
Shree Bal Vinay Mandir, Chhatribag
High School Certificate Examination
N/A – May 31, 2008
Gammastack
Senior Quality Assurance Engineer
July 1, 2023 – Present
India
Moreyeahs IT Technologies Indore
Quality Assurance Engineer
September 1, 2019 – July 1, 2023
Indore, Madhya Pradesh, India
Mybookvilla Venture of Timon Trade Solutions
Quality Analyst and Team Lead
December 1, 2017 – September 1, 2019
India
AVM Technocraft, Indore
Quality Analyst
October 1, 2016 – September 1, 2017
Indore, Madhya Pradesh, India
Sephora.com
June 28, 2026 – Present
The website is a premier online destination for beauty enthusiasts, offering a wide range of makeup, skincare, haircare, fragrance, and wellness products from top brands worldwide. Known for its sleek and user-friendly design, the services are available on web as well as mobile platforms. Streamlined and secure checkout processes. Multiple payment options, including credit/debit cards, digital wallets, and Buy Now, Pay Later (BNPL) services. Support for multiple currencies and tax calculations for global markets.
Network product selling
June 28, 2026 – Present
Implementing the sales functionality using the Salesforce platform to manage product information, discounts, global rate conversion, bundles, quantity, and classification is a comprehensive project. It involves automating the entire sales process, including approvals from higher management and customers. Configure and customize the Salesforce platform to align with the sales process requirements. This may involve creating custom objects, fields, workflows, and validation rules to accommodate product information, discounts, rate conversion, bundles, quantity, and classification. Implement features to handle quantity calculations and validations within the Salesforce platform. This ensures accurate quantity management during the sales process, including inventory checks and availability. Thoroughly test the implemented functionality to ensure it meets the defined requirements. Conduct user acceptance testing (UAT) involving sales teams and customers to validate the system. Once the testing is complete, deploy the solution to the production environment.
Digitally customers
June 28, 2026 – Present
If your Salesforce instance is based on Service Cloud and is primarily used to track the service-providing process based on tickets, it means you are leveraging Salesforce for customer service and support. The ticketing system helps manage customer inquiries, issues, and requests in a structured manner. Here's an overview of the processes involved in creating and completing tickets within a Salesforce Service Cloud instance. We created an automated system for the Raise ticket and the resolution process. Every user is assigned a special role, and all these are validated by the QA team.
Snowflake Data Migration
June 28, 2026 – Present
Prepared the Excel Data: Clean and format the data in the Excel file to ensure its accuracy and consistency. Remove any unnecessary columns or rows, and ensure that the data is organized in a structured manner. Created a Snowflake account and set up the necessary database and schema to store the Excel data. Snowflake provides a cloud-based data warehousing platform that allows you to load, store, and analyze data efficiently. Use Snowflake's data loading capabilities to upload the Excel data into the Snowflake database. Set up an integration between Snowflake and Salesforce to establish a connection and enable data transfer between the two platforms. Analyze the data types of the columns in the Excel file and ensure that they are mapped correctly to the corresponding data types in both Snowflake and Salesforce. Created a comprehensive test plan to validate the data integrity and accuracy after the integration process. The QA team should perform thorough testing to ensure all data is in the proper format and matches the legacy data. This may involve comparing sample records, running data validation scripts, and performing end-to-end testing of the integrated environment.
Food delivery Application (Mobile application)
June 28, 2026 – Present
The mobile application described is an e-commerce-based application with two major roles: user and admin. Here's an overview of the functionality and responsibilities of each role: 1. User: Registration and Login, Browsing and Searching, Cart and Checkout, Order Tracking, Ratings and Reviews. 2. Admin: Admin Portal, Order Management, Menu Management, Inventory Management, User Management, Analytics and Reporting. The integration between the user placing an order and the admin fulfilling it typically includes notifications or alerts to inform the admin about new orders.
Salesforce admin certification
Salesforce certification board
January 1, 2022 – Present
Agile Testing Issue
January 1, 2021 – Present
Cultural Fit Analysis
The candidate has worked on diverse projects including e-commerce platforms, Salesforce implementations (sales, service cloud), and data migration, indicating adaptability to different business domains. The experience with international clients and various team sizes (3 to 16) suggests a capacity to work in varied team structures and cultural environments. The certifications in Salesforce and Agile further demonstrate a proactive approach to skill development relevant to current industry trends.
Soft Skills & Operational Fit
The candidate's resume highlights involvement in sprint grooming, customer discussions, requirement gathering, and working with international clients, suggesting good communication and collaboration skills. Experience as a 'Quality Analyst and Team Lead' also indicates leadership potential and operational understanding. The focus on TDD and Agile Scrum aligns with modern development practices.