
Lead Quality Analyst with 10+ years in Software Testing, Automation, Cloud, and AI
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Experienced Software QA Test lead/QA manager with 15+ years of experience of manual and automated testing in various projects and environments. Experience in writing Test Strategy (MTS) and Test Plan documents. Creating and maintaining test cases in HP ALM, JIRA, Azure, and TFS.
University in Delaware, USA
Master of Business Administration · IT
August 1, 2007 – June 30, 2009
Independent Blue cross/IBX (BCBS)
QA UAT Lead/manager
September 1, 2023 – Present
Philadelphia, Pennsylvania, United States
Vanguard Inc., Malvern, PA (TCS)
Sr. QA Lead/BSA
June 1, 2018 – September 1, 2023
Malvern, Pennsylvania, United States
GEICO
Sr Quality Analyst (QA Manager)
April 1, 2017 – May 1, 2018
Chevy Chase, Maryland, United States
BBVA Compass Bank
QA Lead/Business System Analyst
September 1, 2016 – March 1, 2017
Birmingham, Alabama, United States
United Health Group, Basking Ridge, NJ (OPTUM)
QA Manager/Business Analyst
May 1, 2014 – August 1, 2016
Bernardsville, New Jersey, United States
Florida Blue (BCBS FL)
Sr. QA Tester
January 1, 2013 – April 1, 2014
Jacksonville, Florida, United States
Staples
Sr. QA Tester/BSA
November 1, 2011 – December 1, 2012
Framingham, Massachusetts, United States
AGILE Way of work Certified
TCS
June 1, 2026 – Present
UiPath Automation and Citizen Developer User Certified
UiPath
June 1, 2026 – Present
UiPath Test Manager Certified
UiPath
June 1, 2026 – Present
Automation Business Analyst Foundation
Unknown
June 1, 2026 – Present
ITIL Foundation - Certified
TCS
June 1, 2026 – Present
IBM Project Manager Fundamental Certified
IBM
January 1, 2025 – Present
Professional Scrum Master (PSM I)– Certified
Unknown
January 1, 2024 – Present
Microsoft Fundamental AI Concepts
Microsoft
January 1, 2024 – Present
AS1 and AS2 – TOSCA Certified
TOSCA
January 1, 2023 – Present
Adobe XD – Design Prototype
Adobe
January 1, 2023 – Present
UFT Basics Certificate
Unknown
January 1, 2016 – Present
MS SQL 2009 Certified
Microsoft
January 1, 2009 – Present
Cultural Fit Analysis
The candidate's diverse project experience across healthcare, insurance, and banking sectors, coupled with roles in large organizations (IBX, Vanguard, GEICO, UHG), suggests adaptability to various corporate cultures and business domains. Their certifications in Scrum Master, ITIL, and Agile methodologies indicate a commitment to structured processes and continuous improvement, which aligns well with organizations valuing operational excellence. Experience managing offshore teams also points to an ability to work effectively in distributed, multicultural environments. The breadth of tools and technologies used (AWS, Azure, GCP, various automation tools) demonstrates a willingness to learn and integrate new solutions, fostering a culture of innovation.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team management, and communication skills through their extensive experience leading onshore and offshore teams, conducting daily/weekly update calls, and preparing detailed status reports. Their active participation in Agile ceremonies (Sprint Planning, Daily Scrum, Retrospective) indicates a collaborative and process-oriented approach. The ability to work on tight schedules and adapt to new environments suggests resilience and flexibility. The candidate's role as a BSA also highlights strong analytical and requirement-gathering capabilities, crucial for operational fit in a lead role.