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Trainer with 4+ years in Customer Service & Training Delivery
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To work and succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. To leverage my [3.4 years] of experience in [Trainer / BPO] to contribute to organizational success while continuing to grow professionally.
PIMS
HSC
June 1, 2018 – May 31, 2019
PIMS
SSC
June 1, 2016 – May 31, 2017
CONNEQT BUSINESS SOLUTIONS LIMITED
Trainer
April 4, 2023 – February 14, 2025
India
CONNEQT BUSINESS SOLUTIONS LIMITED
Tele Caller
September 10, 2021 – April 3, 2023
India
Cultural Fit Analysis
The candidate's career progression within the same company (from Tele Caller to Trainer) suggests loyalty and a growth mindset. Their involvement in preparing newsletters and monthly contests indicates initiative and a desire to foster a positive team environment. The awards received highlight a results-oriented and collaborative attitude, aligning well with a performance-driven culture. The breadth of experience in different collection processes (Agri, TVS Credit, Bandhan Bank, Toyota) shows versatility.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including adaptability, resilience, continuous learning, classroom management, and training delivery. Their experience as a Tele Caller, particularly in objection handling, negotiation, and clear communication, provides a solid foundation for understanding operational challenges and tailoring training effectively. The candidate's ability to travel and conduct virtual sessions demonstrates operational flexibility.