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Team Member with 1+ years in Card & Domestic Operations with 1.0 Years in Banking Operations & Custo
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented Banking Operations and Customer Service Professional with experience across financial operations, hospitality front-house management, and enterprise systems. Skilled in card operations, domestic payments, SWIFT processing, and core banking platforms including Flexcube, Finteq, and Sage X3. Strong analytical mindset with data analytics and reporting skills. Known for accuracy, customer care, and operational efficiency
International University of Management (IUM)
Bachelor of Science · Business Information Systems
N/A – June 30, 2023
ACCESS BANK NAMIBIA
Team Member: Card & Domestic Operations
December 1, 2024 – Present
Windhoek, Khomas Region, Namibia
ONGUMA LODGE
Front House Ambassador
June 1, 2023 – August 1, 2024
Namibia
Banking Certification
Access Bank School of Banking Excellence
July 22, 2025 – Present
Data Analytics Certification
Dataleum
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's experience spans banking operations and hospitality, indicating adaptability and a broad skill set. Their education in Business Information Systems combined with certifications in Data Analytics and Banking suggests a proactive approach to skill development and a desire to align with industry best practices. The diverse project experience, though not explicitly detailed, implies an ability to work in different environments and with varied stakeholders. The target role 'Team Member' aligns well with their current and previous roles, suggesting a good fit for collaborative environments.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational skills through managing diverse responsibilities in both banking and hospitality. Their experience in customer service, complaint resolution, and coordinating with various teams suggests good interpersonal and problem-solving abilities. The role in banking operations indicates an aptitude for detail-oriented tasks, compliance, and operational efficiency. The profile highlights accuracy, customer care, and operational efficiency, which are crucial for operational roles.