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Agile Coach | SAFe 6 Agilist | Technical Scrum Master | Program & Delivery Manager | Techno-Functional Consultant | Cloud & DevOps Practitioner
• Solutions-driven professional with 20+ years of IT experience and 4+ years as an Agile coach and Technical Scrum Master, in project management and designing/ implementing technical solutions for Fortune 500s and 1000s. • Customer-focused, highly organized self-starter with effective customer-service skills and demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-made customer solutions, build relationships, communicate solution strategy and product offerings, and provide technical expertise, support, and training to customers • Managed different type of Life Science & BFSI projects/programs such as development, maintenance, enhancement, testing, integration, migration, legal, regulatory, rationalization, optimization, and infrastructure projects • Managed multiple projects successfully in a multi-cultural, multi-vendor, multi-technologies environments • Managed large scale ($100K onwards) development/enhancement projects in Waterfall & Agile methodologies • Formed & led high performing teams (up to 25 members)/agile squads (up to 4 squads & 4 scrum masters) • Have worked in Canada, USA and UK in various client facing roles
Veermata Jijabai Technical Institute
Engineer's Degree, Civil Engineering
January 1, 1996 – January 1, 2000
Kendriya Vidyalaya
High School, Mathematics and Computer Science
January 1, 1985 – January 1, 1996
Tata Consultancy Services
Agile Coach, Technical Scrum Master for a Canada's Leading Insurance Player
August 1, 2021 – Present
Tata Consultancy Services
Agile Coach for Sunlife Financial, Canada
December 1, 2019 – July 1, 2021
Tata Consultancy Services
Scrum Master, Service Delivery Manager, Project Manager for Johnson & Johnson, USA
July 1, 2015 – November 1, 2019
Tata Consultancy Services
Account Manager, Contract Manager, PMO for Techint Inc, Argentina
November 1, 2013 – June 1, 2015
Tata Consultancy Services
Information Technology Operations Manager for Friends Life/Diligenta, UK
July 1, 2013 – October 1, 2013
Tata Consultancy Services
Service Delivery Manager, Project Manager, Techno-Functional Consultant for Johnson & Johnson, USA
October 1, 2007 – June 1, 2013
Tata Consultancy Services
EAI Consultant, Interface Team Techno-functional Lead for Southern Water Plc, UK
March 1, 2006 – September 1, 2007
Tata Consultancy Services
BI Reporting Consultant, Technical Team Lead for Sunlife Financial, Canada
March 1, 2005 – February 1, 2006
Tata Consultancy Services
Module Lead for McGraw-Hill Education, USA
July 1, 2003 – February 1, 2005
Tata Consultancy Services
Software Engineer for Oman Telecom
March 1, 2002 – June 1, 2003
Tata Consultancy Services
Software Engineer for General Electric, USA
July 1, 2001 – February 1, 2002
Tata Consultancy Services
Software Engineer
April 1, 2001 – June 1, 2001
Managing Data Analysis
Coursera
June 23, 2026 – Present
PRINCE2® Practitioner Certificate in Project Management
AXELOS Global Best Practice
June 23, 2026 – Present
PRINCE2® Foundation Certificate in Project Management
AXELOS Global Best Practice
June 23, 2026 – Present
ITIL® Foundation Certificate in IT Service Management
EXIN
June 23, 2026 – Present
The Data Scientist’s Toolbox
Coursera
June 23, 2026 – Present
A Crash Course in Data Science
Coursera
June 23, 2026 – Present
Statistical Inference
Coursera
June 23, 2026 – Present
Executive Data Science Capstone
Coursera
June 23, 2026 – Present
Getting and Cleaning Data
Coursera
June 23, 2026 – Present
Reproducible Research
Coursera
June 23, 2026 – Present
Data Science in Real Life
Coursera
June 23, 2026 – Present
University of Notre Dame Certificate for I Heart Stats: Learning to Love Statistics
edX
June 23, 2026 – Present
Certified ScrumMaster®
Scrum Alliance
June 23, 2026 – Present
R Programming
Coursera
June 23, 2026 – Present
Exploratory Data Analysis
Coursera
June 23, 2026 – Present
Building a Data Science Team
Coursera
June 23, 2026 – Present
GitHub Foundations
GitHub
June 23, 2026 – Present
Regression Models
Coursera
June 23, 2026 – Present
Executive Data Science Specialization
Coursera
June 23, 2026 – Present
Practical Machine Learning
Coursera
June 23, 2026 – Present
Learning Data Governance
Lynda.com
June 23, 2026 – Present
Certified ScrumMaster® (CSM®)
Scrum Alliance®
June 23, 2026 – Present
Microsoft Certified: Azure Administrator Associate
Microsoft
June 23, 2026 – Present
Microsoft Certified: Azure Fundamentals
Microsoft
June 23, 2026 – Present
Professional Scrum Master™ I (PSM I)
Scrum.org
June 23, 2026 – Present
Generative AI Leader Certification
June 23, 2026 – Present
Certified SAFe® 4 Practitioner
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Certified SAFe® 5 Practitioner
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Certified SAFe® 5 Agilist
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Microsoft Certified: DevOps Engineer Expert
Microsoft
June 23, 2026 – Present
Certified SAFe® 6 Agilist
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Cultural Fit Analysis
The candidate has a long tenure with a single company (Tata Consultancy Services) and has worked across diverse industries (BFSI, Life Sciences, Energy & Utilities, Telecom, Education, Healthcare). This demonstrates adaptability and a broad understanding of different business contexts. Their extensive certifications, particularly in Data Science and Machine Learning, indicate a proactive approach to learning and skill development, which aligns with a culture of continuous improvement. However, the target role of 'Data Analyst' is a significant shift from their recent management-focused roles, which might require a cultural adjustment back to a more hands-on technical contribution.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team management, and stakeholder coordination skills through their extensive experience as an Agile Coach, Scrum Master, and Project Manager. Their responsibilities consistently highlight continuous improvement, customer satisfaction, and process adherence (Scrum, Waterfall, ITIL, DevOps). The focus on coaching, mentoring, and managing P&L indicates a business-oriented mindset and operational excellence.