Help & Supportcareers@gravityer.com
Customer Relationship Executive with 10+ years in Project Coordination, Software Engineering, and AI
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Worked in IT organizations for past 15yrs with expertise in software engineer, team handling, project coordinator and project assistant. Domain experience in BSFI and WMS. Customer-focused professional with 15+ years of experience in project coordination, administration, operational support, team coordination, and stakeholder communication within IT organizations. Strong communication skills in English and Tamil with experience in handling client interactions, scheduling, documentation, email communication, and organizational management. Recently completed AI and CRM training and currently undergoing an AI internship focused on customer relationship management. Looking to build a career as a Customer Relationship Executive.
Presidency College, Madras University
B.SC · STATISTICS
N/A – Present
Presidency College, Madras University
MCA · COMPUTER APPLICATIONS
N/A – Present
Bright Media Solutions
AI Internship Assistant
May 1, 2026 – Present
India
Previous IT Experience
Worked with IT organizations in roles involving: Project Coordination, Project Assistance, Team Coordination, Operational Support, SDLC, Testing, Application Support, L2/L3 support etc, Administrative Management, Communication Management, HR Support, Scheduling and Calendar Management, Email Communication, Documentation Preparation, Cross-functional Coordination
June 1, 2011 – May 1, 2026
India
AI for Business Automation
Unknown
June 1, 2026 – Present
AI Tools & Chat GPT
Unknown
June 1, 2026 – Present
AI Content Strategy & Marketing OS
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's background shows adaptability across various IT support and coordination roles over 15 years. Their recent pivot towards AI and CRM, coupled with a long history of cross-functional coordination, suggests a willingness to learn and integrate new technologies and processes. The target role of 'Branch Relationship Executive' aligns with their demonstrated communication and coordination skills, as well as their recent focus on CRM. The breadth of their experience, from project coordination to HR support, indicates a versatile individual capable of fitting into diverse operational environments.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in communication, coordination, and relationship building, evidenced by their extensive experience in managing professional communication, coordinating multiple teams, and building working relationships. Their operational fit is good for roles requiring meticulous organization, administrative support, and process adherence, especially in a client-facing or coordination capacity. The recent AI internship and certifications indicate a proactive approach to learning new tools relevant to customer engagement and business automation.