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Product Manager with 10+ years in AI Products & Workflow Automation
Product Leader with 9+ years of experience delivering AI products, workflow automation solutions, mobile applications, SaaS platforms, platform products, marketplace solutions, and enterprise digital products across global markets. Proven track record of defining product vision, owning product roadmaps, and leading cross-functional teams to deliver customer-centric products and measurable business outcomes. Delivered AI products including Driver AI Voice Assistant, DT Agent, Conversational AI Chatbot, and Workflow Automation Platform initiatives, achieving 70% driver adoption, reducing manual driver interactions by approximately 25%, and automating 45% of routine customer interactions. Experienced in product discovery, stakeholder management, Agile delivery, product demonstrations, and data-driven decision making.
Sikkim Manipal University
Master of Science (M.Sc.) · Information Technology
N/A – June 30, 2012
Deccan College of Engineering & Technology
Bachelor of Engineering (B.E.) · Information Technology
N/A – June 30, 2009
DISPATCHTRACK
Product Owner - AI Products, Mobile Applications & Enterprise SaaS Platforms
April 1, 2024 – Present
India
FETCHR UAE
Product Manager - Mobile Applications, SaaS Platforms & Marketplace Products
December 1, 2016 – April 1, 2020
India
KEYPOINT TECHNOLOGIES
Assistant Product Manager - Mobile Applications & SDK Platforms
May 1, 2012 – April 1, 2016
India
SERCO (Google Maps Program)
Lead - Product SME
February 1, 2010 – May 1, 2012
India
Cultural Fit Analysis
The candidate's diverse project experience across mobile applications, SaaS platforms, marketplace solutions, and AI products, combined with global product rollouts and multilingual support, indicates adaptability and a broad perspective. Their experience in leading cross-functional teams and managing stakeholders across various departments suggests a collaborative approach, which aligns well with a strong team-oriented culture. The focus on customer experience and data-driven decisions also points to a user-centric and analytical mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, cross-functional collaboration, and stakeholder management skills. Their experience in leading teams, mentoring, and driving quality improvements indicates a proactive and results-oriented work attitude. The ability to manage complex product lifecycles from discovery to optimization, coupled with experience in Agile methodologies, suggests a good operational fit for dynamic product environments.