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Customer Support Associate with 4+ years in Project Coordination & Business Development.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To secure a challenging position in an esteemed organization where I can leverage my knowledge and skills to drive the organization's growth and foster a dynamic and continuous learning environment. I am eager to embrace new challenges, contribute to the development of the organization, and cultivate a culture of innovation and personal growth.
Govindram Seksaria Institute of Management and research
MBA · Finance & Marketing
August 1, 2020 – June 30, 2022
Vishist school of Management & Research
B.com (honors)
N/A – June 30, 2020
Bharat public School (M.P. Board)
Higher Secondary
N/A – May 31, 2017
The Vidhyanjali International School
High School
N/A – May 31, 2014
Yuva Software Solution pvt. Ltd.
Customer Service Executive (BDE)
December 19, 2023 – Present
Indore, Madhya Pradesh, India
Kotak Mahindra Bank
Assistant Manager(Service Officer)
December 5, 2022 – December 2, 2023
Indore, Madhya Pradesh, India
ICICI Bank
Deputy Manager
May 25, 2022 – November 25, 2022
Mumbai, Maharashtra, India
Au Small Finance Bank
Internship
April 1, 2021 – May 15, 2021
India
1st prize in Intra-college Fashion Show
Unknown
June 1, 2026 – Present
1st prize in Intra-college Funfair theme decoration
Unknown
June 1, 2026 – Present
86th State rank in National Commerce Olympiad 2015-16
Unknown
January 1, 2016 – Present
Cultural Fit Analysis
The candidate's diverse experience across different banking institutions (Kotak Mahindra Bank, ICICI Bank, Au Small Finance Bank) and a software solution company suggests adaptability to various corporate environments. Their involvement in team-based projects and customer-facing roles indicates a collaborative and service-oriented mindset. The MBA in Finance & Marketing, coupled with practical experience, shows a breadth of skills that could contribute positively to a team. The target role of 'Customer Support Associate' aligns well with their demonstrated experience in customer satisfaction and relationship management.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills such as being a quick learner, self-motivator, hard worker, team worker, and good communicator, which are crucial for a Customer Support Associate role. Their experience in resolving customer issues, managing operations, and coordinating teams indicates a good operational fit for roles requiring direct customer interaction and process adherence.