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Key Account Manager with 5+ years in B2B SaaS sales and customer success.
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Assessing your cultural and operational fit
Key Account Manager specializing in B2B SaaS sales and customer success, with over 4 + years of experience driving revenue growth and enhancing client satisfaction. Proven track record of exceeding targets by 120%, streamlining sales pipelines, and leading high-performing teams. Skilled in enterprise client onboarding, CRM strategy (Zoho), and executing data-driven sales initiatives. Key Strengths- Revenue Growth & Upselling | Enterprise Client Lifecycle Management |SaaS Product Adoption | Strategies Product adoption
Anna University
MBA · Finance & Human Resource
July 1, 2018 – January 1, 2020
Bharathiar University
B.Com · Information Technology
June 1, 2015 – January 1, 2018
Digicare Health Solutions Pvt Ltd (TATVACARE)
Key Account Manager/Customer Success
May 1, 2022 – Present
Bengaluru, Karnataka, India
Faraday Ozone Products Pvt ltd
Management Trainee (Sales & Strategy)
October 1, 2020 – December 1, 2021
Coimbatore, Tamil Nadu, India
Cultural Fit Analysis
The candidate's experience across different companies (Digicare Health Solutions, Faraday Ozone Products) and diverse client bases (enterprise healthcare, automobile, chemical) suggests adaptability. Their MBA in Finance & Human Resource, combined with a B.Com in Information Technology, indicates a broad educational background that could contribute to a well-rounded perspective. The consistent achievement of sales targets and awards for top performance suggest a driven and competitive individual who thrives in goal-oriented environments. The focus on customer success and team development aligns with a collaborative and client-centric culture.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and mentoring abilities, as evidenced by their role in guiding junior account executives. Their experience in client training programs and customer success indicates a proactive approach to client relationship management and problem-solving. The ability to consistently exceed sales goals and maintain high customer satisfaction ratings points to strong negotiation, persuasion, and client retention skills. Their strategic business planning and sales lifecycle management skills suggest a structured and results-oriented operational approach.