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Quality Engineer with 4+ years in Manual & Automation Testing across E-commerce & Banking domains.
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Software Quality Analyst with 4 years of experience in manual and automation testing across e-commerce and banking domains. Strong knowledge of test case design, bug tracking, and automation frameworks. Proficient in Selenium, API testing, and SQL for data validation. Passionate about ensuring software quality and collaborating with cross-functional teams to deliver high-quality software.
North Maharashtra University
Bachelor of Engineering
August 1, 2017 – June 30, 2021
Mobile Sentrix IT India Pvt. Ltd.
QA Analyst
August 1, 2025 – Present
Ahmedabad, Gujarat, India
ITROPE TECHNOLOGIES PRIVATE LIMITED
QA Engineer
July 1, 2022 – July 31, 2025
Chennai, Tamil Nadu, India
B2B E-commerce Platform – Device RMA, Parts RMA, Buyback & Customer Module
August 1, 2025 – Present
Designed and executed 200+ manual test cases covering Device RMA, Parts RMA, Buyback, Product Listing, Purchase Order (PO), and Customer modules. Performed end-to-end functional testing of RMA workflows — device submission, approval, rejection, and refund flows — reducing post-release defects by ~30%. Validated Buyback module for accurate device valuation, condition-based pricing, and payment confirmation across 5+ device categories. Tested Customer module for account creation, profile management, order history, and role-based access control (RBAC). Conducted API testing using Postman for 15+ endpoints including product listing, cart sync, PO creation, and order status updates. Used SQL queries to validate inventory records, order entries, customer data, and transaction logs across MySQL database. Managed and tracked 80+ defects in ClickUp (QA Touch); ensured 95% defect closure rate within sprint cycles. Executed regression and smoke testing across 10+ sprint releases with zero critical bugs reaching production. Collaborated with developers and product owners in Agile sprints - participated in daily stand-ups, sprint planning, and retrospectives.
Core Banking Application – Fund Transfer & Account Services Module
July 1, 2022 – July 31, 2025
Designed and executed 300+ manual test cases for savings, current, and loan account workflows with 98% coverage. Performed functional testing of NEFT, RTGS, and IMPS fund transfers, identifying 40+ critical defects pre-release. Validated 20+ CBS APIs for account opening, balance inquiry, and transaction history using Postman. Used SQL queries to verify ledger balances, transaction postings, and interest calculations across 5+ account types. Logged and tracked 60+ defects in JIRA; supported UAT activities resulting in on-time delivery of 3 major releases.
Retail Commerce Platform - Cart & Checkout Module
July 1, 2022 – July 31, 2025
Validated cart updates, coupon application, checkout process, and payment success/failure handling across 8+ payment methods. Conducted API testing using Postman for 10+ endpoints including product listing, cart sync, and payment confirmations. Ran SQL queries to ensure accuracy of 1000+ product inventory records, order entries, and transaction logs. Verified integrations with 3 payment gateways, 2 delivery partners, and stock management systems. Identified and tracked 50+ defects in JIRA, achieving 90% defect resolution rate within sprint timelines.
Cultural Fit Analysis
The candidate exhibits a strong cultural fit through their experience in collaborative Agile environments across diverse domains (e-commerce, banking). Their proactive approach to defect management, commitment to ensuring software quality, and stated passion for continuous learning align well with a dynamic, quality-focused team culture. The breadth of project experience suggests adaptability and a willingness to tackle varied challenges.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, evidenced by working effectively with developers, product owners, and DevOps teams in Agile environments. They are proactive in defect identification, logging, tracking, and resolution, contributing significantly to product quality. Their good understanding of test planning, execution, and defect lifecycle management, coupled with a stated passion for continuous learning and improving automation skills, indicates a strong operational fit and a growth-oriented mindset.