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Enterprise Agile & DevOps Coach | Transformational Leader | Technical/IT Consultant | Kanban | PMP | Motivating teams to achieve exceptional results
I am a seasoned Agilist and IT Professional equipped with 15+ years of extensive experience across multiple Agile and Digital transformations in leading-edge organizations. I leverage my tactical- to enterprise-level expertise in diverse cross-functional technology environments including Cloud, DevOps, Mobile, Web, Analytics, Operations, and state-of-the-art Infrastructures. I bring 10+ years of Enterprise-level Coaching experience with executives, senior leadership and management in both business and IT areas as a trusted coach, mentor, and advisor. I can identify and instill transformational opportunities by focusing on both local teams and holistically via systems-thinking approach. I am often seen as a trusted servant leader who nurtures diverse global Agile teams by fostering collaboration and mentoring them to a high-performing state.
Allama Iqbal Open University
MBA, Human Resource Management
January 1, 2004 – January 1, 2007
University of Engineering and Technology, Taxila
Masters of Science, Electrical Engineering
January 1, 2003 – January 1, 2006
University of Engineering and Technology, Taxila
Bachelors of Science (Honors), Electrical Engineering
N/A – Present
Palladin Technologies
DevOps Consultant
October 1, 2024 – Present
Hybrid
Rogers Communications
DevOps Consultant & Coach
October 1, 2023 – June 1, 2025
Brampton, Ontario, Canada · Hybrid
Salesforce
Senior Agile & DevOps Program Manager
August 1, 2022 – August 1, 2023
Mississauga, Ontario, Canada · Remote
Walmart Canada
Senior Manager, Business Agility & Transformation
January 1, 2022 – August 1, 2022
Mississauga, Ontario, Canada
Suncor Energy
Enterprise Agile Coach/Senior Advisor
October 1, 2018 – December 1, 2021
Mississauga, Canada Area
LoyaltyOne
Agile Coach/Senior Scrum Master/Service Delivery Manager
August 1, 2012 – October 1, 2018
LoyaltyOne
Senior Manager/Kanban Lead - Operations & Infrastructure
July 1, 2010 – August 1, 2012
LoyaltyOne
Manager/Team Lead – UNIX systems
July 1, 2009 – June 1, 2010
L.T Engineering & Trade Services (Pvt.) Ltd.
Head of Department R&D, IT&Telecom Services/Senior Manager
December 1, 2005 – March 1, 2008
Haripur, Pakistan
L.T Engineering & Trade Services (Pvt.) Ltd.
Senior Design & Process Engineer
September 1, 2002 – November 1, 2005
Haripur, Pakistan
L.T Engineering & Trade Services (Pvt.) Ltd.
Production & Maintenance Engineer
June 1, 2000 – August 1, 2002
Haripur, Pakistan
Oracle Certified Expert, Oracle Solaris 10 Network Administrator
Oracle
June 23, 2026 – Present
Enterprise Design Thinking Co-Creator
IBM
June 23, 2026 – Present
Enterprise Design Thinking Practitioner
IBM
June 23, 2026 – Present
Kanban Coaching Professional (KCP)
Kanban University
June 23, 2026 – Present
Certified LeSS Practitioner
LeSS.works
June 23, 2026 – Present
Certified Disciplined Agilist
Disciplined Agile
June 23, 2026 – Present
Red Hat Certified System Administrator (RHCSA)
Red Hat
June 23, 2026 – Present
Red Hat Certified Engineer (RHCE)
Red Hat
June 23, 2026 – Present
Oracle Certified Expert, Oracle Solaris 10 Security Administrator
Oracle
June 23, 2026 – Present
Enterprise Design Thinking - Team Essentials for AI
IBM
June 23, 2026 – Present
ICP-ACC (ICAgile Certified Professional - Agile Coaching)
ICAgile
June 23, 2026 – Present
Certified Scrum Professional
Scrum Alliance
June 23, 2026 – Present
KMP - Kanban Management Professional
Kanban University
June 23, 2026 – Present
SAFe Agilist (SA)
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Team Kanban Practitioner (TKP)
Kanban University
June 23, 2026 – Present
Certified Scrum Master (CSM)
Scrum Alliance
June 23, 2026 – Present
Project Management Professional (PMP)
Project Management Institute
June 23, 2026 – Present
Microsoft Certified: Azure Administrator Associate
Microsoft
June 23, 2026 – Present
Flosum Certified Professional
Flosum
June 23, 2026 – Present
Salesforce Certified Platform Development Lifecycle and Deployment Architect
Salesforce
June 23, 2026 – Present
Salesforce Certified Administrator (SCA)
Salesforce
June 23, 2026 – Present
Copado Certified Consultant
Copado
June 23, 2026 – Present
Certified SAFe® 5 Lean Portfolio Manager
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
Microsoft Certified: Azure Data Fundamentals
Microsoft
June 23, 2026 – Present
Microsoft Certified: Azure Solutions Architect Expert
Microsoft
June 23, 2026 – Present
Microsoft Certified: Azure AI Fundamentals
Microsoft
June 23, 2026 – Present
Flosum Certified Expert
Flosum
June 23, 2026 – Present
Microsoft Certified: Azure Fundamentals
Microsoft
June 23, 2026 – Present
Professional Scrum Product Owner™ I (PSPO I)
Scrum.org
June 23, 2026 – Present
Scrum Foundations Educator
Scrum Alliance
June 23, 2026 – Present
Getting started with Microservices with Istio and IBM Cloud Kubernetes Service
IBM
June 23, 2026 – Present
Cybersecurity Fundamentals
IBM
June 23, 2026 – Present
IBM Cloud Kubernetes Service
IBM
June 23, 2026 – Present
Docker Essentials: A Developer Introduction
IBM
June 23, 2026 – Present
Cultural Fit Analysis
The candidate's career trajectory shows a strong inclination towards leadership, process improvement, and organizational transformation, particularly in Agile and DevOps. While the target role is 'Quality Assurance Engineer', their recent experience is heavily skewed towards management, coaching, and strategic roles rather than hands-on QA engineering. This might indicate a potential mismatch with a purely technical, individual contributor QA role. However, their diverse experience across different companies (Salesforce, Walmart, Suncor, Rogers) and industries (telecom, retail, energy) suggests adaptability and a broad perspective, which could be beneficial in a senior QA leadership or strategic QA role. The early career experience in Quality Assurance System formulation under ISO 9001:2000 is a positive, but it's from over two decades ago.
Soft Skills & Operational Fit
The candidate's extensive experience in various leadership and coaching roles (DevOps Consultant & Coach, Senior Agile & DevOps Program Manager, Enterprise Agile Coach/Senior Advisor) suggests strong soft skills in leadership, mentorship, and stakeholder management. Their background in implementing DevOps pipelines and optimizing processes indicates an operational fit for driving efficiency and quality within a team. The early career focus on Quality Assurance Systems under ISO 9001:2000 also points to a foundational understanding of quality processes.