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Business Analyst with 2+ years in Business Analysis, Project Management & Agile.
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Assessing your cultural and operational fit
Results-driven Business Analyst with expertise in requirement gathering, stakeholder management, process optimization, and Agile methodologies. Adept at collaborating with cross-functional teams to deliver business process improvements, system enhancements, and automation solutions. Strong background in business documentation (BRD, SRS, user stories), wireframing (Draw.io), data analysis, and reporting dashboards. Skilled in Agile (Scrum), Jira, Confluence, DevOps tools, CI/CD pipelines, cloud technologies, and UAT testing. A proactive problem-solver with a commitment to driving operational efficiency, business transformation, and customer satisfaction.
The Institute of Hotel Management Catering Technology and Applied Nutrition, Guwahati
B.Sc. · Hotel Management
February 1, 2016 – June 1, 2019
Sharajman Technologies
Business Analyst
March 1, 2024 – Present
Delhi, Delhi, India
Blacksystems.io
Business Analyst Trainee
August 1, 2023 – March 1, 2024
India
Delhi Paramedical Management Institute
Front Office Faculty
October 1, 2021 – August 1, 2023
Delhi, Delhi, India
The Leela Ambience Hotel & Residences
Front Office Associate
July 1, 2019 – August 1, 2020
India
Guest House Software
June 1, 2026 – Present
In leading the development of the Guest House Management Software for ERPC Kolkata, I played a pivotal role in creating an integrated platform that streamlines guest registration, check-in/check-out processes, and inventory management. By incorporating an intuitive interface and automated workflows, the system enhances operational efficiency while ensuring a seamless experience for both guests and administrators. Additionally, the software includes a robust visitor management module, enabling secure and organized tracking of visitors. Through collaboration with stakeholders, I ensured that the solution met industry standards and optimized resource utilization, offering ERPC Kolkata a modern and efficient management system.
Power Sector – Trading Automation Software
June 1, 2026 – Present
Leading the development of the power trading automation software, I integrated advanced market algorithms with an intuitive user interface to enhance power trading operations. By automating bid placements, ensuring compliance through robust validation checks, and streamlining financial workflows, the software minimizes manual errors and optimizes decision-making. With real-time analytics, dynamic dashboards, and secure cloud deployment, ETH empowers energy traders with seamless execution, transparency, and efficiency in navigating complex power markets.
CICD Pipeline for Java Application to deploy on Kubernetes Cluster using Jenkins
November 1, 2023 – December 1, 2023
Integration of Jenkins & SonarQube for static code analysis. Dockerizing Application and pushing the image to private registry. Configuring mail server and Enabling pull request trigger.
Automated CI/CD Pipeline for Web Application using AWS, Docker, Jenkins and Kubernetes
September 1, 2023 – October 1, 2023
A Real-time CI/CD Pipeline on Jenkins with GitHub Integration and a system designed to handle Database, Server and orchestration using Docker, Docker Compose, Ansible
1725902392204
June 1, 2026 – Present
adb6cfddb51b194375e709bf265dcc52
Coursera
June 1, 2026 – Present
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Coursera
June 1, 2026 – Present
Google Project Management: Professional Certificate
March 1, 2024 – Present
DevOps Training
DevOps DUCAT IT Training School
March 1, 2023 – Present
Cultural Fit Analysis
The candidate's diverse background, including hospitality and education, combined with recent focused experience in business analysis and DevOps training, suggests adaptability and a willingness to learn new domains. Their involvement in various projects, from power sector automation to guest house management, indicates a broad interest and ability to work across different industries. The mention of CI/CD pipelines and cloud technologies, alongside core BA skills, shows a modern technical outlook.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as problem-solving, cross-functional collaboration, and stakeholder engagement, which are crucial for a Business Analyst role. Their experience as a Front Office Faculty and Associate also highlights strong communication, customer service, and organizational skills. The operational fit is good, especially with experience in process optimization and project tracking using tools like Jira.