Senior Analyst with 10+ years in Data Analytics & Operations Management
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Results-driven professional transitioning into Data Analytics with 10+ years of experience in overseas education management, admissions operations, student counseling, and process coordination. Skilled in SQL, Python, Pandas, Power BI, and business data analysis with hands-on experience in fintech transaction analytics, dashboard development, customer segmentation, and KPI reporting. Strong analytical mindset with the ability to convert business data into actionable insights and strategic recommendations.
D.G. Vaishnav College
Bachelor's Degree · Computer Application
N/A – June 30, 2013
Scholars Global Education
Branch Manager
April 1, 2021 – Present
Chennai, Tamil Nadu, India
Edulife Abroad India Pvt Ltd
Admission Manager
October 1, 2013 – February 1, 2021
Chennai, Tamil Nadu, India
Fintech Digital Wallet Transaction Analysis
June 23, 2026 – Present
Analyzed large-scale fintech digital wallet transaction data to evaluate revenue trends, customer behavior, payment success rates, and category performance. Built KPI metrics including total revenue, transaction success rate, repeat customer analysis, payment method performance, and revenue contribution analysis using Pandas. Performed customer segmentation analysis by identifying low, medium, and premium spenders based on transaction behavior. Conducted time-series analysis including monthly revenue trends, peak transaction hours, weekday analysis, and transaction activity patterns. Created interactive Power BI dashboards with revenue insights, customer retention analysis, payment failure analysis, and business performance visualizations. Generated business recommendations to improve repeat customer retention, premium customer revenue, and payment success optimization. Built interactive Power BI dashboard with 30+ KPIs and customer behavior insights.
View ProjectSQL Murder Mystery Investigation
June 23, 2026 – Present
Solved a database-driven crime investigation project using SQL-based analytical querying techniques. Utilized SQL concepts including SELECT, WHERE, JOIN, GROUP BY, ORDER BY, subqueries, and filtering for investigative analysis. Extracted and analyzed structured relational data to identify suspects, validate evidence, and solve logical business scenarios. Strengthened problem-solving and database querying skills through hands-on analytical investigation tasks.
Cultural Fit Analysis
The candidate's project diversity, including a fintech transaction analysis and a SQL murder mystery, shows an interest in applying analytical skills to different domains. While the professional experience is primarily in education management, the candidate's stated transition into Data Analytics and the self-initiated projects demonstrate adaptability and a proactive approach to skill development. The breadth of skills listed (SQL, Python, Power BI, Data Visualization, Business Analytics, Customer Segmentation) indicates a strong alignment with data-centric roles. The candidate's background in managing operations and admissions suggests a structured and results-oriented work ethic, which generally fits well within analytical teams.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in analytical thinking, business problem-solving, stakeholder communication, process coordination, attention to detail, team management, reporting & insights, and customer relationship handling. These skills are highly relevant for a Senior Analyst role, particularly in operational efficiency, data interpretation, and cross-functional collaboration. The candidate's experience in managing branch operations and admissions indicates a capacity for structured reporting and operational coordination, which aligns well with roles requiring meticulous data management and process improvement.