Mohammed ShaNawaz

With over 12 years of professional experience, including recent contributions as the Customer Service and Business Development Lead at Qual Score, I specialize in B2B sales, client engagement, and customer lifecycle management for SaaS platforms. My role focuses on leveraging AI-driven solutions like candidate assessment and hiring analytics to improve customer interaction quality and drive data-backed business growth. My career has been defined by a commitment to fostering strong client relationships, aligning customer goals with organizational objectives, and ensuring seamless product adoption. By utilizing skills such as email marketing, customer targeting through segmentation, and Dynamics 365 Customer Insights, I aim to enhance hiring accuracy and elevate customer success within enterprise and mid-market organizations.