
Project Manager with 10+ years in Billing Administration & Customer Service
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Bringing extensive experience in billing administration, customer service, and team leadership. Skilled in insurance verification, claims processing, and financial reporting, with a strong ability to manage patient accounts and ensure accurate invoicing. Proven track record of facilitating smooth communication and maintaining up-to-date records.
Indian Academy Degree College
Bachelor of Commerce (B.COM) · Accountancy
N/A – June 30, 2014
NMC SPECIALTY HOSPITAL
Billing Supervisor
July 1, 2019 – September 1, 2025
Dubai, Dubai, United Arab Emirates
NEW MEDICAL CENTRE
Customer Service Executive
March 1, 2015 – June 1, 2019
Dubai, Dubai, United Arab Emirates
Advanced Excel Certification
NIIT
June 1, 2026 – Present
MS Office Certification
NIT
June 1, 2026 – Present
Trainer Certification
NMC Specialty Hospital
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has a consistent career path within the healthcare sector, specifically in hospital administration. Their experience shows a commitment to patient care processes, billing accuracy, and team collaboration. The certifications in MS Office and Advanced Excel, along with a Trainer Certification, suggest a proactive approach to skill development. The long tenure at a single organization (NMC) indicates loyalty and stability. While the experience is deep within a specific domain, the transferable skills in project coordination, team leadership, and process improvement could align with a Project Manager role, provided the target organization values this industry-specific background.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as leadership, teamwork, time management, problem-solving, and adaptability. Their experience in customer service and team supervision indicates a good operational fit for roles requiring coordination and people management. The ability to handle difficult customer situations and facilitate communication across departments is valuable for a Project Manager role, especially in a service-oriented environment.