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QA Engineer with 4+ years in Manual, API, and Mobile Testing
Results-driven Software QA Engineer with 4 years of extensive experience in manual testing and API testing along with mobile testing across web and enterprise applications. Proven track record in designing and executing comprehensive test plans, test cases, and test scenarios to ensure high-quality, reliable software releases. Adept at identifying, documenting, and tracking defects, collaborating closely with cross-functional teams to drive timely resolution and continuous improvement. Proficient in using tools such as JIRA, Confluence, and Azure DevOps (ADO) for test management, defect tracking, and documentation. Strong understanding of SDLC and STLC, with hands-on experience in functional, regression, integration, and user acceptance testing. Known for a detail-oriented approach, clear communication, and a commitment to delivering robust, user-focused software products.
Visvesvaraya Technological University
Bachelor of Engineering · Mechanical Engineering
N/A – Present
Qualitest India Pvt.Ltd
Engineer
April 1, 2022 – Present
India
AI Assitant
April 1, 2022 – Present
Executed comprehensive end-to-end testing of the AI Assistant module to verify conversational flows, features, and behavior against defined business and user requirements. Created, maintained, and executed detailed test cases for the AI Assistant, ensuring thorough coverage of intents, entities, edge conditions, and multi-turn user interactions. Performed in-depth API testing of AI Assistant services to validate data integrity, security, performance, and seamless communication between backend systems and third-party integrations. Partnered with developers and product stakeholders to investigate issues, perform root cause analysis, and drive timely defect resolution, resulting in enhanced accuracy, reliability, and user satisfaction of the AI Assistant. Performed functional, regression, and smoke testing of native (iOS/Android) and hybrid mobile applications. Designed, executed, and maintained test cases and test scenarios based on user stories and requirements. Conducted exploratory testing to identify usability issues, edge cases, and crashes on various devices. Validated app behavior across different OS versions, screen sizes, and device manufacturers. Logged, tracked, and verified defects using tools such as JIRA / Azure DevOps.
Course Manager
April 1, 2022 – Present
Performed end-to-end functional testing of the Course Manager module to validate features against business and user requirements. Designed and executed detailed test cases for the Course Manager, ensuring comprehensive coverage of all functional workflows. Conducted API-level validation for the Course Manager to confirm accurate, secure, and reliable data exchange between services. Collaborated closely with developers to analyze, troubleshoot, and resolve defects in the Course Manager, contributing to improved stability and performance. Participated in regular and weekly project status meetings with team members to ensure smooth project progression. Understood and analyzed API Functional Specification Documents. Performed CRUD operations as part of API testing and validation. Performed functional, regression, and smoke testing of native (iOS/Android) and hybrid mobile applications. Designed, executed, and maintained test cases and test scenarios based on user stories and requirements. Conducted exploratory testing to identify usability issues, edge cases, and crashes on various devices. Validated app behavior across different OS versions, screen sizes, and device manufacturers. Logged, tracked, and verified defects using tools such as JIRA / Azure DevOps.
Kyndryl Cloud-Uplift (Skytap)
March 1, 2022 – Present
Handled complex project activities such as IBM i PTF deployments, MIMIX validation, and API testing, alongside regular functional testing responsibilities. Experienced working across multiple operating systems, including AS/400 (IBM i), AIX, Ubuntu, and Windows, with hands-on exposure to guest OS networking (Ping, ICNR, NAT ICNR, PIP, RDP, SSH). Designed and maintained a comprehensive API testing tracker covering all project endpoints, streamlining and standardizing back-end testing for the team. Learning Java Selenium for UI automation in projects. Provided technical guidance and day-to-day support to team members and client stakeholders in resolving testing and environment-related issues. Prepared and delivered monthly QA status reports and metrics to clients, highlighting progress, risks, and key quality indicators. Consistently identified and reported the highest volume of valid defects per month within the team, contributing to improved product quality. Regularly recognized by clients through appreciation emails and positive feedback in Jira for quality of work and responsiveness. Leveraged AI-based tools to automate preparation of monthly QA reports, significantly reducing manual effort and turnaround time. Optimized test case design, test planning, and defect documentation using AI assistance, reduction in effort and cycle time.
Cultural Fit Analysis
The candidate's experience across diverse projects (Cloud-Uplift, AI Assistant, Course Manager) and operating systems suggests adaptability and a willingness to learn new technologies. Their role in providing technical guidance and collaborating with cross-functional teams indicates a team-oriented approach. The consistent client appreciation highlights a strong service-oriented mindset, which aligns well with a collaborative and client-focused culture.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in client communication (weekly calls, status reports), defect management, and providing technical guidance. Their recognition by clients for quality and responsiveness indicates good collaboration and problem-solving skills. The use of AI tools for efficiency also points to an innovative and adaptable mindset.