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QA Engineer with 10+ years in Cards & Payments, Automation Testing (Selenium, Python)
Senior Quality Assurance Specialist with 10+ years of experience in Information Technology, specializing in merchant acquiring, cards and payments, ISO8583 and card network scheme compliance. Recognized as a Subject Matter Expert (SME), I collaborate with the Scrum Master and Product Owner to deliver high-level user story estimations and manage comprehensive regression testing. Strong expertise in Visa & Mastercard regulatory compliance, dispute lifecycle and clearing & settlement processing. Proficient in Agile methodologies, SQL, with foundational exposure to automation testing using Selenium WebDriver with Python. Proven ability to manage critical production issues, mentor QA teams and drive seamless collaboration between developers and business stakeholders in fast-paced Agile environments.
St. Joseph's College of Engineering, Chennai
Bachelor of Engineering (B.E.) · Electrical and Electronics Engineering
August 1, 2011 – June 30, 2015
Fiserv (Omnipay Platform)
Senior Software Quality Assurance - Specialist
April 1, 2020 – Present
Chennai, Tamil Nadu, India
Cognizant Technology Solutions
Software Quality Assurance Analyst
January 1, 2016 – April 1, 2020
Chennai, Tamil Nadu, India
Cultural Fit Analysis
The candidate's extensive experience in the financial services domain (Fiserv, Sallie Mae Bank) and specialization in payment systems (merchant acquiring, cards, ISO8583) indicates a strong cultural fit for organizations within this sector. Their involvement in automation upskilling initiatives and continuous learning (Selenium Python/Java) suggests a proactive and growth-oriented mindset. The emphasis on collaboration, mentorship, and stakeholder engagement aligns with a team-oriented culture. The candidate's diverse experience across different testing types and tools also points to adaptability.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, evidenced by working closely with Developers, Business Analysts, Scrum Masters, and Product Owners. Their experience in mentoring junior QA analysts and presenting demos to stakeholders indicates good communication and leadership potential. The ability to manage critical production issues and perform RCA suggests strong problem-solving and accountability. The candidate's experience in fast-paced Agile environments aligns well with modern operational models.