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ERP Developer with 10+ years in Retail ERP systems & MS SQL Server
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Senior ERP Application Support Specialist and Database Administrator with 14+ years of experience in retail ERP systems, MS SQL Server administration, and multi-branch system support. Strong expertise in ERP implementation, application support, database replication, POS systems, SAP MM/FICO, and HR systems. Proven ability to support large retail environments, resolve critical incidents, and ensure system availability and data integrity.
Alexandria University – Faculty of Commerce
Master of Business Administration (EMBA)
August 1, 2017 – June 30, 2022
Alexandria University
Diploma · Human Resources Management
August 1, 2008 – June 30, 2010
Amity University
Diploma · International Business Management
N/A – June 30, 2014
Alexandria University
Bachelor of Commerce · Accounting
N/A – June 30, 2007
Digital Egypt Pioneers Initiative (DEPI)
Professional Data Analyst
November 1, 2025 – May 1, 2026
India
Alexandria For You
Training Administrator (Part-Time)
October 1, 2013 – October 1, 2015
India
Fathalla Market Group
Senior ERP Application Support
October 1, 2010 – Present
India
Under Dr. Mohamed Wahba
HR Training (Internship)
November 1, 2009 – May 1, 2010
India
Faculty of Commerce – Alexandria University
Internal Auditor (Part-Time)
November 1, 2008 – Present
India
Soft Skills Training
Arab Academy for Science & Technology
June 1, 2026 – Present
Investment & Stock Market Course
Faculty of Commerce
June 1, 2026 – Present
General, Business & Academic English
AMIDEAST
June 1, 2026 – Present
ICDL Certification
Unknown
June 1, 2026 – Present
Data Analysis – Power BI - Tableau -Advanced Excel ( DEPI 2026)
Digital Egypt Pioneers Initiative (DEPI)
January 1, 2026 – Present
SAP Training – SAP BASIS (Jupiter Co., 2025)
Jupiter Co.
January 1, 2025 – Present
SAP Training – SAP FICO (Jupiter Co., 2023)
Jupiter Co.
January 1, 2023 – Present
SAP Training – SAP MM (Jupiter Co., 2023)
Jupiter Co.
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's long tenure at Fathalla Market Group (13+ years) indicates loyalty and stability. The diverse educational background (MBA, HR, International Business) combined with certifications in SAP and Data Analysis suggests a continuous learning mindset and adaptability. The experience across various ERP modules and additional enterprise systems shows a broad technical interest and ability to integrate into diverse technical environments. The part-time internal auditor role also highlights a detail-oriented and compliance-focused approach.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through extensive experience in end-to-end ERP support, incident management, and system administration. Soft skills such as analytical thinking, problem-solving, ability to work under pressure, and being team-oriented are explicitly mentioned, which are crucial for a senior support role. The experience in training administration also suggests good communication and organizational skills.