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QA Engineer with 9+ years in US Health Insurance & Automation Testing
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A detail-oriented, methodological professional with 8 plus years of experience in the US Healthcare industry, Tax and Audit and E commerce, working in the role of a Senior QA Engineer, ensuring timely delivery of software products to the stakeholders with software quality as the goal. Looking for the role of a QA test lead where my skills can be used in aiding the organization achieve its goals as defined, whilst fulfilling my career aspirations.
Deloitte Consulting India Private Ltd
Senior QA engineer– Software Testing
April 1, 2025 – Present
Hyderābād, Telangana, India
NASCO JAA CLAIMS (Claims Process)
April 1, 2021 – March 31, 2025
Migration of JAA claims into WGS system during this migration I have worked on several claim functionalities and successfully performed requirement analysis, test case design, test execution, 835 and 837 file validations
IQT Validations
April 1, 2021 – March 31, 2025
Worked with a small team to find common problems in our production system that were causing repeated issues and defects. We looked into the root causes to reduce manual work and make things more efficient. shared our findings with the business team for approval and then passed the confirmed issues to the development team so they could fix the code and prevent future problems.
Claims Intake & Workflow (CIW)
April 1, 2021 – Present
Elevance Health has implemented the CIW application to transform its claims and inquires operations. CIW, powered by PEGA AI integrates various tools and technologies to create a unified, end to end claims processing platform. This platform helps streamline workflows, reduce manual tasks, and improve accuracy and efficiency in handling claims. By providing a user-friendly interface, CIW allows claims examiners to access all necessary information without navigating multiple legacy systems. This has led to faster claims processing, reduced errors and improved customer satisfaction.
Information and Knowledge (INK)
April 1, 2021 – March 31, 2025
There is a platform called SDL Tridion docs where content authoring is done and publish, and release of content will take place as per end user requirement. Specially worked on Reporting feature where the required publication can be sent to user email and ease of access in Excel spreadsheet.
Welcome Guides
May 1, 2018 – January 31, 2019
Worked as a software Test Engineer for Optum as a contractor for health care domain. VIZZINI Portal is used to generate the documents in the format of PDFs. The end user welcome guide data is collected in an excel file and it is uploaded into this Vizzini portal.
Global Leader in consulting, technology services and digital transformation
December 1, 2016 – March 31, 2018
Worked with a small team to find common problems in our production system that were causing repeated issues and defects. We looked into the root causes to reduce manual work and make things more efficient. shared our findings with the business team for approval and then passed the confirmed issues to the development team so they could fix the code and prevent future problems.
Cultural Fit Analysis
The candidate's experience across multiple companies (Deloitte, Carelon, Optum, Capgemini) and diverse projects within healthcare, tax & audit, and e-commerce sectors suggests adaptability and a broad perspective. The focus on problem-solving, efficiency improvements, and stakeholder communication in project descriptions indicates a proactive and collaborative work attitude, which generally aligns with positive cultural fit. The role as a QA track lead also points to leadership and teamwork capabilities.
Soft Skills & Operational Fit
The candidate demonstrates strong verbal and written communication skills, as stated in the resume. Experience in interacting with developers and business users, defect management, and providing quality metrics reports suggests good operational fit for collaborative environments. The ability to multi-task and work under tight deadlines indicates resilience and efficiency.