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Director with 10+ years in Financial Services Technology & Digital Transformation
With over 26 years of experience, currently in Financial Services Technology, I serve as the Head of Delivery for Payment Technology, Asia, at Barclays Global Service Centre in Pune, managing a substantial £20M+ portfolio. My career encompasses leadership roles in digital transformation, implementing and enhancing controls, managing country-level portfolios, and overseeing strategy, end-to-end delivery, finance, governance, and annual budgeting. I have worked with prestigious organizations such as Infosys, Patni, TCS, and Entrepreneurial ventures, showcasing my versatility and adaptive expertise in technology and business challenges. With a robust background in executing programs within financial services for major institutions like Barclays Bank, LaSalle Bank (formerly ABN Amro Bank and now Bank of America), and Wachovia Bank (Now Wells Fargo), I have demonstrated strong global team management skills in delivering complex programs, including system stability, resilience, and TCO optimization. My strengths includes customer-centric design, business strategy, and tech-ops synergy, focusing on research, operations, innovation, and business outcomes. Additionally, my expertise in project governance, risk management, and audit remediation ensures compliance and effective risk mitigation. My experience with multinational banks has honed my skills in financial domains, enterprise solutions, portfolio management, vendor management, customer relations, operational efficiency, problem and incident management. I have received prestigious client awards, including the Shared Success Award from Wachovia at Infosys, commendation from ABN for improving processing times to meet SLAs, and an award from Unisys for outstanding performance.
Birla Institute of Technology, Mesra, Ranchi, India
Bachelor of Engineering
August 1, 1993 – June 30, 1997
Barclays Global Service Centre
Head of Asia Delivery
September 1, 2012 – Present
Pune, Maharashtra, India
Infosys Ltd.
Senior Project Manager
October 1, 2010 – August 1, 2012
India
Sugen Software Pvt. Ltd.
Delivery Manager
July 1, 2007 – September 1, 2010
India
Infosys Technologies Ltd.
Project Manager
May 1, 2006 – July 1, 2007
India
Patni Computers System Ltd.
System Specialist
July 1, 2004 – May 1, 2006
India
Tata Infotech Ltd.( Now TCS)
System Specialist
February 1, 1998 – July 1, 2004
India
Cultural Fit Analysis
The candidate's extensive experience across multiple prestigious organizations (Barclays, Infosys, Patni, TCS) and an entrepreneurial venture demonstrates adaptability and versatility. Their involvement in global team management, speaker engagements at AWS summits, and leadership in engineering journeys for CI/CD indicate a proactive and collaborative mindset. The diversity of projects, including regulatory compliance, digital transformation, and payment system implementations across different regions (India, UAE, US), suggests a broad cultural understanding and ability to work in diverse environments. The long tenure at Barclays (10+ years) also indicates loyalty and stability.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and operational management skills. Their experience in managing large, diverse teams and complex programs, coupled with a focus on innovation and automation, indicates a high operational fit for a Director-level role. The emphasis on customer-centric design, business strategy, and tech-ops synergy suggests a holistic approach to problem-solving and delivery. Experience with incident management and risk mitigation further supports operational robustness.