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Lead HRM with 10+ years in HR, Administration & Operations Management
A dedicated analyst, proficient in running successful method-oriented operations and taking initiatives for business excellence through process improvement. In quest of challenging assignments in HR and Administration with leading organizations. MBA (Human Resource Management) with 18 years of experience in Ticket & Travel Operations, Customer Relationship Management, Team Management, Logistics, Recruitment, MIS Reporting, Hospitality operation, Logistics Management, Coordination. Presently associated with The Unique Culture, Bhubaneswar as HR Manager. Abilities in heading the entire range of HRM functions with demonstrated leadership qualities; conceptualizing the operating procedures to optimize resource and manpower utilization. Implement system and process improvements, working in close collaboration with Director's of company. Administer all staffing initiatives and employee relations such as identifying understaffing, handling conflicts, and coordination staff termination decisions. Capabilities in ensuring prompt resolution of employee grievances & maintaining cordial employee relations. An effective communicator with good analytical and interpersonal skills.
Allahabad Deemed University
MBA · Human Resource Management
N/A – June 30, 2014
International Institute of Airlines
Diploma · Air Travel Management
N/A – June 30, 2002
Utkal University
Bachelor in Commerce · Commerce
N/A – June 30, 2001
Attitude Institute, Bhubaneswar
Certificate Course · Logistics
N/A – June 30, 2013
The Unique Culture
HR Manager
February 1, 2025 – Present
Bhubaneshwar, Odisha, India
Page Traffics.Com
HR Executive
March 1, 2022 – February 1, 2025
India
Akbar Travels of India Pvt. Ltd.
Senior Supervisor
January 1, 2010 – March 1, 2020
Bhubaneshwar, Odisha, India
Srilankan Airlines
Sales & Operation
July 1, 2008 – October 1, 2009
Visakhapatnam, Andhra Pradesh, India
Travels and Rentals Pvt. Ltd.
Corporate Sales
April 1, 2004 – June 1, 2008
Kolkata, West Bengal, India
GATI Ltd.
Operation & Logistics Executive
February 1, 2002 – March 1, 2004
Kolkata, West Bengal, India
Cultural Fit Analysis
The candidate's diverse experience across different industries (travel, logistics, HR) and roles suggests adaptability and a broad perspective, which can contribute positively to cultural fit. Their focus on customer satisfaction, team motivation, and process improvement aligns with a proactive and results-oriented culture. The progression from operational roles to HR management indicates a growth mindset and ability to take on increasing responsibilities. The candidate's experience in managing employee relations and fostering a dynamic environment also points to a good fit for a collaborative and supportive workplace culture.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in communication, negotiation, and team management, as evidenced by their experience in customer relationship management and resolving employee grievances. Their operational fit is good, with a history of improving workplace processes, managing logistics, and ensuring smooth functioning of operations. The candidate's experience in diverse roles (travel, logistics, HR) indicates adaptability and a broad understanding of business operations.