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Senior Data Analysis with 7+ years in data analysis, training, and administration
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Data Analyst with over 5 years of experience across data training, administration, and customer service, with a strong track record of improving team efficiency and client satisfaction. Skilled at simplifying complex data concepts for learners, managing day-to-day office operations, and building organized systems. A people-focused professional who thrives in independent and collaborative settings, with experience in training, record-keeping, and customer relations.
Federal University Wukari
B.Sc. Business Administration · Business Administration
N/A – June 30, 2022
Delta State Polytechnic
National Diploma · Banking & Finance
N/A – June 30, 2014
Virtually Safe
Human Resource & Administrative Officer
January 1, 2025 – Present
Lagos Island, Lagos State, Nigeria
Pedagon Academy
Data Analyst & Training Specialist
January 1, 2024 – March 1, 2026
Lagos Island, Lagos State, Nigeria
Teens Can Code
Customer Service Officer & Administrative Officer
January 1, 2024 – December 1, 2024
Lagos Island, Lagos State, Nigeria
Genius Computer Institute (GCI)
Customer Service Representative
November 1, 2015 – December 1, 2017
Lagos Island, Lagos State, Nigeria
Sales Performance Dashboard
June 21, 2026 – Present
• Designed and built an interactive Power BI dashboard that displayed key sales figures in a clear, visual format, enabling the team to make faster and more informed business decisions. • Identified a 12% sales growth opportunity through patterns and trends uncovered during the dashboard analysis, directly supporting strategic planning efforts. Mentored junior analysts on how to build dashboards and present data visually.
Customer Churn Analysis
June 21, 2026 – Present
• Led a data analysis project focused on understanding why customers were leaving, using SQL and Python to dig into customer behaviour and identify the root causes. • Delivered actionable findings that supported a 10% reduction in customer churn, helping the client retain more customers and improve long-term revenue.
Prep2Soar Course (Associates Program)
Mastercard Foundation Associates Program
April 1, 2026 – Present
Data Analysis Certification Suite (Excel, Power BI & SQL)
Pedagon Academy
August 1, 2022 – Present
Cultural Fit Analysis
The candidate's diverse experience across data analysis, training, and administrative roles, coupled with their stated ability to thrive in both independent and collaborative settings, suggests a good cultural fit for organizations valuing versatility and teamwork. Their involvement in mentoring and improving student engagement indicates a collaborative and supportive mindset. The breadth of skills, from technical data analysis to HR and administrative support, shows adaptability and a willingness to take on varied responsibilities.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as communication, problem-solving, critical thinking, team leadership, and adaptability, as highlighted in their profile summary and various administrative roles. Their experience in managing cloud-based materials, coordinating operations, and maintaining records suggests a good operational fit for structured environments. The training specialist role also indicates a proactive approach to knowledge transfer and continuous improvement.