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Product Manager with 6+ years in Payments & Digital Banking
Results-driven Business Analyst with 6+ years of end-to-end product ownership across Payments, Digital Banking, BFSI and Travel Technology. Certified Scrum Master (CSM®) and Certified Scrum Product Owner (CSPO®) with a strong track record of delivering features, payment gateway integrations and transaction lifecycle solutions from ideation through UAT to production. Adept at translating complex banking workflows including reconciliation, settlement, refund flows and customer onboarding journeys into precise BRD/FRD/PRD artifacts and developer-ready user stories. Proven ability to drive API integrations (REST/JSON, OAuth, Postman) own product backlogs in Agile environments and align cross-functional stakeholders across technology, compliance, operations and business teams. A data-driven product thinker who consistently delivers high-availability, audit-ready digital banking solutions at scale.
Mahakal Institute of Technology and Science, Ujjain (MP)
Bachelor of Engineering · Electrical & Electronics Engineering
August 1, 2010 – June 30, 2014
Jet2 Travel Technologies
Business Analyst
October 1, 2024 – October 1, 2025
Pune, Maharashtra, India
PricewaterhouseCoopers (PwC)
Senior Associate
May 1, 2023 – August 1, 2024
Mumbai, Maharashtra, India
Aditya Birla Finance Limited
Senior Product Analyst
July 1, 2022 – May 1, 2023
Mumbai, Maharashtra, India
PayU Payments Pvt. Ltd.
Senior Software Engineer
December 1, 2020 – June 1, 2022
Gurgaon, Haryana, India
Polaris Consulting & Services Ltd.
Engineer – Technology
December 1, 2019 – July 1, 2020
Mumbai, Maharashtra, India
Paygate India Pvt. Ltd.
Executive
April 1, 2019 – December 1, 2019
Mumbai, Maharashtra, India
Certified Scrum Master (CSM)
Scrum Alliance
June 1, 2026 – Present
Certified Scrum Product Owner (CSPO)
Scrum Alliance
June 1, 2026 – Present
Gen AI for Agile Professionals
World of Agile
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across various companies (Jet2, PwC, Aditya Birla Finance, PayU, Polaris, Paygate) and industries (Travel Technology, BFSI, Payments) indicates adaptability and a broad perspective. Their roles consistently involve cross-functional collaboration, working with offshore teams, and managing stakeholders across different geographies, which aligns well with a dynamic, globally-oriented work environment. The certifications (CSM, CSPO, Gen AI for Agile Professionals) show a commitment to continuous learning and staying current with industry best practices, which is a strong cultural fit for organizations valuing growth and innovation. Their focus on delivering high-availability, audit-ready solutions suggests a strong sense of responsibility and adherence to quality standards.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational and coordination skills, evidenced by their ability to manage multiple concurrent streams, facilitate workshops, and coordinate UAT across diverse teams and time zones. Their experience in stakeholder alignment and maintaining a single source of truth for requirements suggests excellent communication and collaboration. The focus on reducing rework, accelerating sign-off, and achieving zero critical defects at go-live points to a detail-oriented and quality-focused approach. Their background in identifying friction points and defining complex logic (refunds, cancellations) indicates strong analytical and problem-solving capabilities. The candidate's experience in client-facing roles and explaining technical concepts in business-friendly language highlights their ability to bridge technical and non-technical teams effectively.