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Customer Support Associate with 3+ years in Customer Service & Coordination
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Approachable and organised customer service professional with over 3 years of experience across front-of-house, call centre, and coordination roles. Experienced in handling high volumes of customer interactions, managing enquiries, and supporting day-to-day operations. Known for clear communication, reliability, and creating a positive first impression. Seeking opportunities in receptionist, front desk, or customer support roles.
York St John University, London
MSc Computer Science · Computer Science
N/A – June 30, 2025
CMR Institute of Technology
B.Tech Electronics & Communication Engineering · Electronics & Communication Engineering
N/A – June 30, 2020
Greggs
Team Member (Front of House / Customer Service)
November 1, 2023 – Present
London, England, United Kingdom
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Cultural Fit Analysis
The candidate's diverse professional background, including roles in customer service, coordination, and even news reporting, suggests adaptability and a broad skill set. Their experience across different industries (retail, IT services, media) indicates an ability to integrate into various organizational cultures. The pursuit of an MSc in Computer Science while working shows a commitment to continuous learning and development, which is a positive cultural indicator. The roles consistently involve direct customer interaction and teamwork, aligning well with a collaborative and service-oriented culture.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills crucial for customer support, including clear communication, professionalism, reliability, and the ability to create a positive first impression. Their experience in managing high-volume queries and resolving issues efficiently indicates good operational fit for a dynamic customer support environment. The 'Team Member' role at Greggs further highlights their ability to work in fast-paced, customer-centric settings and support team efforts.