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QA Engineer with 4+ years in automation, accessibility, and manual testing in Health Insurance.
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Software Test Engineer with 4 years of experience in manual testing, automation testing, and accessibility testing in the health insurance domain. Skilled in Selenium WebDriver (Java/TestNG), WCAG 2.1 accessibility evaluation using NVDA and WAVE Tool, CI/CD pipeline integration, and Agile/Scrum delivery. Proven ability to design scalable automation frameworks, execute thorough test cycles, and collaborate with cross-functional teams to ship high-quality, accessible software.
Adhiyamaan College of Engineering, Hosur
B.E. · Computer Science and Engineering
January 1, 2015 – January 1, 2019
Infosys Pvt Ltd
Software Test Engineer
June 1, 2022 – Present
Chennai, Tamil Nadu, India
Blue Shield of California — Health Insurance Member Portal
June 14, 2026 – Present
Built reusable Selenium WebDriver / Java / TestNG framework for login, plan comparison, claims processing, and EOB download; integrated with Jenkins CI/CD for build-level regression runs. Developed cross-browser automation scripts (Chrome, Firefox, Edge) and maintained suite after each sprint release to keep coverage current. Generated TestNG execution reports after every pipeline run and shared results with the QA lead for release go/no-go decisions. Executed functional, regression, integration, system, and negative test cases for member login, plan comparison, appointment scheduling, and claim processing modules. Applied black-box and white-box testing strategies for UI workflows and backend business logic, including claim calculation and eligibility rules. Coordinated UAT with business stakeholders for plan enrolment, premium payment, and EOB generation; validated outputs against business requirements. Performed cross-browser and mobile testing (Android/iOS) for usability, stability, and functional accuracy; tracked all defects in Jira with full reproduction details. Validated WCAG 2.1 compliance across Plan Finder, Claims Summary, Benefit Details, Provider Search, and EOB Download using NVDA and WAVE Tool. Tested keyboard-only navigation, tab order, focus management, ARIA live regions, colour contrast, image alt text, form labels, and skip navigation links. Verified screen-reader announcements for dynamic content — claims status, prescription refills, and session timeout alerts; logged defects in Jira with WCAG criterion references.
Provider Relation Inquiry Tool — Health Insurance Back-Office Portal
June 14, 2026 – Present
Conducted end-to-end manual testing of reporting modules — Unresolved Cases, Inquiry Status, Overall Case, Provider Case Volume, Inquiry Type, and Priority Inquiry Received. Validated RBAC access control, data accuracy across date filters, data visualisation components (charts), filter controls, sorting, and drill-down navigation. Executed regression testing after system updates; tracked and managed defects in Jira through full lifecycle to resolution and retest sign-off. Developed Selenium WebDriver (Java/TestNG) regression scripts for report filters, date range inputs, RBAC login scenarios, and case volume dashboard workflows. Integrated automation suite into CI/CD pipeline for post-deployment regression validation; maintained scripts after UI changes and shared TestNG reports with QA lead.
Cultural Fit Analysis
The candidate's experience is primarily focused on QA engineering within the health insurance domain, indicating a clear career path and specialization. The projects showcase a consistent application of core QA skills. While the experience is deep in QA, there isn't significant diversity in project types or industries outside of health insurance, which might limit broader cultural adaptability if the target role requires exposure to varied domains. The use of AI tools suggests an openness to new technologies and continuous improvement.
Soft Skills & Operational Fit
The candidate demonstrates good operational fit through their experience in Agile ceremonies, defect lifecycle management, and collaboration with cross-functional teams. The use of AI tools suggests an adaptive and efficiency-oriented mindset. Communication skills appear adequate based on the detailed project descriptions.