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Business Analyst with 5+ years in Business Analysis & CX
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Industrial engineer with experience designing and improving onboarding and service journeys across mobile and operational environments. Skilled in journey mapping, business analysis, cross-functional coordination, and delivery support from requirements definition to testing, go-live, and post-launch improvement. Brings a strong foundation in customer experience, process redesign, and agile collaboration across business and technical teams.
Mohammadia School of Engineers
Master of Engineering · Industrial Engineering - Project Engineering Major
August 1, 2017 – June 30, 2022
Averroes Advisory
Consultant
February 1, 2025 – Present
Doha, Doha, Qatar
Ailancy
Senior consultant
August 1, 2022 – February 1, 2025
France
BCP Consulting
Junior consultant
January 1, 2022 – July 1, 2022
Morocco
Epitome Advisory
Junior consultant
June 1, 2021 – August 1, 2021
Morocco
EFQM Certified Assessor
Unknown
June 1, 2026 – Present
ISO 9001 Quality Mgmt
Unknown
June 1, 2026 – Present
ISO 19011:2018 Auditing Mgmt
Unknown
June 1, 2026 – Present
ISO 31000 Risk Mgmt
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple consulting firms (Averroes Advisory, Ailancy, BCP Consulting, Epitome Advisory) and international locations (Qatar, France, Morocco) indicates adaptability and exposure to diverse work environments. Their involvement in projects like fintech-style mobile onboarding and global neobank benchmarking suggests an innovative mindset. The breadth of skills listed, from Customer Journey Design to Data Analysis and Jira, along with multiple certifications, points to a proactive and continuous learning attitude, which is a strong cultural fit for dynamic organizations.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their experience in facilitating workshops, coordinating diverse stakeholders, and leading cross-functional alignment. Their roles consistently involve communication, problem-solving, and a structured approach to process improvement, which are critical for operational fit in a Business Analyst role. The focus on customer experience and digital onboarding aligns well with modern business needs.