Senior QA Enginneer with 9+ years in Manual, API, and Python Selenium Automation.
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Senior QA Engineer with 4+ years of experience in Manual, Functional, Web, and API Testing across the STLC. Proficient in test case design, defect lifecycle management, regression, smoke, sanity testing, and UAT in Agile/Scrum environments. Hands-on with JIRA, Postman, Jenkins, SQL, Locust, and Lighthouse. Reduced production defects by 60-80% through improved test coverage and early defect detection. Upskilling in Python-based Selenium automation with exposure to CI/CD validation, release sign-off, root cause analysis, and mentoring junior QA engineers. Seeking a Senior QA role to deliver high-quality software while growing in test automation.
Visvesvaraya Technological University(VTU)
Bachelor of Engineering (BE) · Instrumentation technology
August 1, 2010 – June 30, 2014
IndeeTV
QA Engineer
August 1, 2021 – September 1, 2025
India
IndeeTV
Customer Success Associate
August 1, 2020 – August 1, 2021
India
Dell
Senior Associate – Client Technical Support
March 1, 2018 – July 1, 2019
India
Microland
RIMS Engineer
October 1, 2016 – September 1, 2017
India
Convergys
L3 Technical Support Associate
June 1, 2015 – October 1, 2016
India
Python
Unknown
June 1, 2026 – Present
Selenium
Unknown
June 1, 2026 – Present
SQL
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's career progression from technical support to QA engineer, coupled with their stated goal of growing in test automation, indicates a strong desire for continuous learning and professional development. Their experience in diverse roles (customer success, technical support) suggests adaptability and a broad understanding of the product lifecycle from different angles. The emphasis on collaboration in Agile teams and contributions to quality improvement initiatives aligns with a team-oriented and results-driven culture. The candidate's background in various support roles also implies strong customer empathy, which is beneficial for a QA role focused on user experience.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through working with developers, product owners, and BAs in Agile environments. Their experience in customer support roles (L2 email/chat, technical support) suggests good communication and problem-solving abilities, which are valuable for understanding user perspectives and defect reproduction. The candidate's initiative in upskilling in Python-based Selenium automation shows a proactive attitude towards improving technical capabilities and operational efficiency. Their experience in reducing defect leakage and implementing efficient testing workflows indicates a focus on quality improvement and operational excellence.