QA Engineer with 4+ years in Manual Testing & Salesforce Testing
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QA Engineer with 2.5 years of experience in Manual Testing and 2 years in Salesforce Testing. Skilled in Sales Cloud, Service Cloud, Functional Testing, Regression Testing, and UAT. Strong experience working in Agile methodologies and defect tracking. Possessing comprehensive knowledge of Agile methodology and Software Testing Life Cycle (STLC), with proven ability to develop test documents, deliver sprint demos, and ensure quality through effective process improvement methods.
Nehru college of Engineering and Research Center
MCA
August 1, 2019 – June 30, 2021
Mercy College
BSC Computer Science · Computer Science
August 1, 2016 – June 30, 2019
Tech Mahindra
Salesforce Tester
September 1, 2023 – Present
India
Manual Tester (Self-employed or project based, as company name is not provided explicitly)
Manual Tester
September 1, 2021 – August 1, 2023
India
Thomson Reuters-Salesforce Migration & Enhancements
September 1, 2023 – Present
Thomson Reuters is a leading provider of business information services. The company provide innovative solutions across in business firms like Tax, legal, accounting, trade, media and finance. Designed & Executed Functional, Regression Smoke and Sanity tests. Develop, document and maintain the testcases including data. Executed functional testing for Sales Cloud components including Leads, Accounts, Contacts, Opportunities, Quotes, and Orders. Worked on Service cloud: Email to Case, Web to Case, Manual Case, Omni channel. Covering End to End Testing for Web and Mobile application. Performed detailed test deign and executed tests in UAT. Working with BA and solution design Architect to understanding the client requirement and changes. Involved in Scrum meeting, Retrospective meeting, Sprint planning and daily status calls with scrum master, onsite leads for testing upgrading nodes. Perform Smoke test for all Five application from UAT side to make sure the smooth functionality of the applications.
Thomson Reuters - Global Migration & E-store
September 1, 2021 – August 1, 2023
Covering End to End Testing for Web and Mobile application. Performed detailed test deign and executed tests in UAT. Working with BA and solution design Architect to understanding the client requirement and changes. Involved in Scrum meeting, Retrospective meeting, Sprint planning and daily status calls with scrum master, onsite leads for testing upgrading nodes. Perform Smoke test for all Five application from UAT side to make sure the smooth functionality of the applications.
Certification in Selenium Automation Testing
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple projects within Thomson Reuters and Tech Mahindra, coupled with their involvement in Agile teams, suggests adaptability and a collaborative mindset. Their focus on quality assurance and process improvement aligns well with a culture that values robust software delivery. The breadth of their testing skills (manual, Salesforce-specific) indicates a willingness to learn and apply diverse approaches, contributing positively to team dynamics.
Soft Skills & Operational Fit
The candidate demonstrates good operational fit through their experience in Agile environments, participation in scrum meetings, and interaction with various stakeholders (clients, POs, BAs, developers). Their focus on process improvement and quality practices suggests a proactive approach to operational excellence. Communication skills appear adequate for conveying technical information, though the resume's descriptions could be more concise and impactful.