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Customer Support Associate with 1+ years in BPO Operations & Customer Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To obtain a challenging position in a reputed company where I can use my skills, knowledge, and experience in BPO operations to contribute effectively to business success while growing professionally. Dedicated and hardworking BPO professional with nearly 1 year of experience as Trainee Associate at Tech Mahindra Limited. Skilled in customer support, backend process handling, communication, and team coordination. Able to work efficiently in fast-paced environments and deliver quality service with professionalism.
Swami Ramanand Teerth Marathwada University-Nanded
Bachelor of Degree · BSC
August 1, 2018 – June 30, 2022
Tech Mahindra, Hyderabad
Trainee Associate
July 1, 2024 – June 1, 2025
Hyderābād, Telangana, India
Cultural Fit Analysis
The candidate's experience at Tech Mahindra, a large BPO company, suggests familiarity with corporate environments and team-oriented work. The stated objective to contribute to business success and grow professionally indicates a positive work attitude. The breadth of languages known could be an asset in diverse customer service settings.
Soft Skills & Operational Fit
The candidate's professional summary highlights dedication, hard work, and the ability to work efficiently in fast-paced environments. Experience in maintaining records, process documentation, and ensuring customer satisfaction suggests an operational fit for customer support roles. The Bravo Award at Tech Mahindra indicates recognition for performance.