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Technical Support Specialist with 6+ years in Cybersecurity, Banking, and IT Operations.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Proficient in Technical Support Operations, adept at Professional Communication and skilled in Cybersecurity and Network Defense. Demonstrated expertise in Operational Efficiency, System Analysis and Troubleshooting, ensuring Data Integrity and Confidentiality. Experienced with Banking Systems and Protocols, consistently fostering effective Team Collaboration.
King Abdulaziz University
Diploma · Cybersecurity
N/A – June 30, 2025
Al-Baha Private College of Science
Bachelor's Degree · Computer Engineering
N/A – June 30, 2019
Saudi National Bank (SNB)
Technical Support Representative - Branch Banking I
November 1, 2019 – Present
India
Saudi Marketing Company
Cashier I
March 1, 2018 – August 1, 2018
India
Professional Engineering Accreditation
Saudi Council of Engineers
May 1, 2026 – Present
Certified Business Professional in Artificial Intelligence (CBP-AI)
Unknown
May 1, 2026 – Present
Cisco Certified Network Associate (CCNA)
Cisco
May 1, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience in a structured banking environment, coupled with their pursuit of advanced education and certifications in cybersecurity and AI, indicates a strong cultural fit for organizations valuing continuous learning, adherence to protocols, and a proactive approach to technical challenges. Their role alignment with a Technical Support Specialist position is excellent, suggesting an understanding of the demands and responsibilities of such a role within a professional setting.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including professional communication, operational efficiency, system analysis and troubleshooting, data integrity, and team collaboration, as highlighted in their professional summary and experience descriptions. Their banking background suggests a high degree of discipline, adherence to security protocols, and a customer-centric approach to problem-solving, indicating a good operational fit for roles requiring precision and reliability.