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QA Engineer with 2+ years in Software Testing and Customer Support
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-Oriented QA professional with 2 years of experience in software testing both in manual +automation along with 2 year of experience in the BPO Sector(voice and chat support). Skilled in test case design,defect tracking and delivering high quality software. Strong communication and problem solving abilities gained through customer facing roles. Currently upskilling in QA and seeking an opportunity to contribute effectively in software testing.
GIET Gunupur
Bachelor Of Electronics And Communication Engineering · Electronics And Communication Engineering
August 1, 2013 – June 30, 2017
Startek
Executive-Operations
September 1, 2025 – April 1, 2026
India
Teleperformance
Customer Support Associate-Voice(L2 Agent)
August 1, 2024 – October 1, 2024
India
Teqfocus Solution Pvt Ltd
Associate Software Engineer (QA Engineer Responsibilities)
March 1, 2022 – April 1, 2024
India
Tech Mahindra
Associate (L1 Agent)
January 1, 2021 – February 1, 2022
India
Techmahindra
Associate (L1 Agent)
August 1, 2020 – November 1, 2020
India
Core-Learning Exchange (Learning Platform)
June 1, 2026 – Present
Core-LX is a CTE company providing 350+ industry certification prep courses on a mastery-based,digital platform for middle and high schools. It offers the highest quality courses and remote instructors in the sector, leading students to earn industry-recognized credentials and chart pathways to high-skill,high-pay,and in - demand careers.
YourPath (Health Domain)
June 1, 2026 – Present
YourPath is a population health solution for people with substance use disorders. It offers convenient, easy-to-access help for individuals struggling with substance use.
Coxwell(E-commerce Platform)
June 1, 2026 – Present
Coxwell is committed to manufacturing the greatest quality of polycarbonate or aluminum panels in India. It is a pioneer in the arena of skylight, roof glazing, domes and various anesthetic structures and has revolutionized indian architectural landscape.
Armour Group
June 1, 2026 – Present
The Armour Group strives to contribute to our region in a meaningful way. Our diverse portfolio is built on the mandate of creating a "sense of place" and is unique in its integration of the concept design, development, construction and internal management of all real estate assets.
Playwright (python +pytest) Web Automation testing
Udemy
June 1, 2026 – Present
Selenium (Python+pytest) Automation testing
Udemy
June 1, 2026 – Present
Certificate of Appreciation
recent company
January 1, 2023 – Present
Certificate of Appreciation
TechMahindra
January 1, 2021 – Present
Cultural Fit Analysis
The candidate's diverse professional background, including significant time in customer support roles alongside QA experience, suggests adaptability and a broad perspective. Their stated commitment to upskilling in QA and seeking opportunities to contribute effectively aligns with a growth-oriented culture. The project descriptions, while lacking specific technical details, indicate exposure to various domains (e-learning, health, e-commerce, real estate), which could contribute to a versatile team environment. The appreciation certificates also hint at a positive work attitude.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills such as critical thinking, problem-solving, teamwork, attention to detail, and communication, which are highly beneficial for a QA role. Their background in customer support indicates an ability to handle pressure, manage multiple tasks, and focus on customer satisfaction, all of which contribute to operational fit within a fast-paced development environment. The experience in BPO also suggests adaptability and resilience.