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QA Engineer with 7+ years in Testing & Quality Assurance
Results-driven Quality Assurance Engineer with hands-on experience in the IT industry, specializing in test planning, execution, and project delivery through to beta testing. Skilled in ensuring end-to-end quality across diverse domains, including Logistics, Healthcare, and Service-based industries. Adept at collaborating with cross-functional teams in both Agile and Waterfall environments, identifying critical issues early, and driving improvements to enhance product reliability and user satisfaction. Experienced in maintaining test plans and performing manual testing, with a solid understanding of various testing tools and QA methodologies. Proven ability to identify software issues and contribute to the improvement of software quality and functionality.
LDRP College
M.Sc. IT · Information Technology
August 1, 2014 – June 30, 2014
LJ College
BCA · Computer Applications
August 1, 2012 – June 30, 2012
Sharda Higher Secondary School
HSC
June 1, 2009 – May 31, 2009
Sharda Higher Secondary School
SSC
June 1, 2007 – May 31, 2007
Tristate Technology
QA Engineer
August 1, 2022 – January 1, 2026
India
AscendumKPS Private Limited
Process Associate
October 1, 2020 – December 1, 2021
India
Freelancer / Project Based work
Freelancer / Project Based work
March 1, 2018 – March 1, 2020
India
Intech Creative Services
QA Engineer
February 1, 2015 – July 1, 2017
India
LIFECELL CRM, Web app & Android app
June 28, 2026 – Present
Lifecell CRM is a comprehensive customer relationship management platform designed to manage the complete customer lifecycle – from lead acquisition to enrollment, payment, and service management. The system integrates multiple third-party services for automation, communication, and payment processing. Responsibilities: • Tested Dashboard modules for data accuracy, UI consistency, and performance. • Verified Lead-to-Enrollment flow, ensuring smooth transitions between lead creation, qualification, and final enrollment. • Validated CRM ID generation logic according to product plan specifications. • Tested Paramedic task allocation and completion flows for correct status updates and notifications. • Performed integration testing with third-party APIs [ Exotel, Slims, Juspay, Enach] • Tested payment flows using multiple gateways and methods: • Verified communication modules such as: Email and SMS notification. • Conducted end-to-end functional, regression, and API testing across modules. • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing on product overall flow and for change request. • Logged defects, tracked resolutions, and retested fixes in Jira.
DIAGNOSTIC - Lifecell, Web App
June 28, 2026 – Present
Lifecell Diagnostics is a web-based CRM platform designed to manage business leads, approvals, and agreements across multiple departments. The system supports various lead types and approval hierarchies, integrating with third-party APIs and internal finance and legal workflows. Responsibilities: • Tested lead creation and traversal flow initiated by BDOs (Business Development Officers) through higher-level [ CBO, StateHead, SBU, Legal, Client, Finance ] user approvals, rejections, or corrections along with required business docs. • Validated lead hierarchy workflows to ensure proper escalation and approval across departments. • Verified payment processing for CC (Corporate Client) lead types, including successful transaction flow and confirmation. • Checked email notifications for lead creation, approval, rejection, and payment confirmations. • Tested Price List module to ensure dynamic pricing based on Zone criteria (regional price differentiation). • Performed integration testing for SLIMS (Sample & Laboratory Information Management System) third-party API to verify B2B code generation post finance approval. • Validated the Legal-to-Finance workflow, ensuring that once the Legal team can generate the Agreement for that specific lead then that lead goes to Client for digital signature with updated agreement by legal team and finally goes to Finance Team for its approval. • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing, database testing. • Tested Reactivation flow for inactive or previously closed leads. • Conducted functional, regression, and API testing for all major workflows. • Juspay Payment Flow tested. • Reported and tracked defects using Jira and coordinated with developers for quick resolution.
SFA [ Sales Force Application ], Web & Hybrid app
June 28, 2026 – Present
SalesForce App is a business management platform that allows companies to dynamically configure their environment based on client needs. It supports multiple roles and provides functionalities such as client creation, product-based appointment scheduling, travel tracking via geolocation, and automated daily and weekly reporting based on user hierarchy levels. Responsibilities: • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing on both web and mobile platforms. • Validated dynamic company configuration, ensuring proper setup for different clients and user roles. • Tested client creation, appointment scheduling, and product mapping features with configurations from the product master. • Verified geolocation tracking to calculate travel distance (KM) and ensure accurate data syncing. • Tested generation of daily reports for Level-2 users and weekly summary reports for higher hierarchy levels. • Conducted cross-platform testing (Web, Android, iOS) to ensure UI consistency and feature parity. • Logged, tracked, and verified issues through Trello tool, collaborating with developers for timely resolution.
US Cellution Biologics, Web App
June 28, 2026 – Present
US Biologics is a web-based healthcare and order management system designed to support multiple user roles including Distributor, Sub-distributor, Facility User, Territory Manager, Physician, Physician Staff, Admin, Super Admin, and Staff. The system enables users to generate IVR cases, create and manage product orders, and process payments securely via Stripe and Zoho API integrations. Responsibilities: • Performed functional and regression testing for all user roles across the web and PWA platforms. • Validated IVR case creation, order generation, and pricing (unit and sale price) calculations. • Tested payment gateway integration using Stripe and Zoho APIs for accurate transaction flow. • Verified role-based access control and data permissions for all user types. • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing across business workflow. • Conducted UI and compatibility testing across browsers and devices to ensure PWA responsiveness. • Reported, tracked, and validated defects to ensure end-to-end workflow stability.
Zodiac, Desktop app
June 28, 2026 – Present
Zodiac is a marine domain-specific application designed to manage and monitor shore crane operations, vessel configurations, and yard operations. The system ensures smooth coordination between vessels and port equipment for efficient cargo handling and logistics management Responsibilities: • Analyzed and resolved client-reported tickets on Redmine tool related to shore crane operations and vessel configuration. • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing for vessel setup, crane assignment, and yard operation workflows. • Validated configuration changes and ensured operational accuracy after issue resolution. • Collaborated with the development team to reproduce, log, and verify client-side defects. • Conducted end-to-end testing to ensure seamless system behaviour across modules after fixes.
Simpson Marine, Web app
June 28, 2026 – Present
Simpson Marine is a web-based platform designed for managing and showcasing yacht-related operations, including yacht listings, part (screw) searches, and maintenance tracking. The system provides detailed information and smooth navigation for both desktop and mobile users through a responsive design. Responsibilities: • Performed functional and UI testing of web application modules related to yacht management and screw search operations. • Conducted responsive testing to ensure consistent performance and display across multiple devices and browsers. • Performed comprehensive manual testing including smoke, sanity, regression, integration, retesting, and exploratory testing. • Validated search functionality, ensuring accurate and relevant results for yacht and component data. • Tested user navigation flow and verified data behaviour across various user interactions. • Reported and tracked defects, collaborating with the development team to verify fixes and maintain system quality.
Paradatech Mortgage System
June 28, 2026 – Present
Worked as a Process Associate using the Paradatech system to process and manage US mortgage documentation. • Performed detailed verification of mortgage documents such as paystubs, tax bills, and supporting income records. • Validated document accuracy, completeness, and compliance with US mortgage guidelines. • Identified discrepancies in submitted documents and ensured timely resolution through internal coordination. • Maintained productivity and accuracy while meeting defined turnaround time targets. • Supported underwriting readiness by ensuring properly verified and organized documentation.
Cultural Fit Analysis
The candidate's project diversity across marine logistics, healthcare CRM, and sales force automation indicates an ability to adapt to different industry contexts. Their experience with various bug tracking tools (Jira, Trello, Redmine) and testing methodologies suggests flexibility in operational environments. The resume highlights collaboration with development teams, which is a positive indicator for team-oriented cultures. However, the lack of information on contributions to test automation frameworks or process improvements limits the assessment of their proactive cultural contributions beyond execution.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their detailed project descriptions, highlighting collaboration with development teams, issue reproduction, and verification. Their experience in both Agile and Waterfall environments suggests adaptability. The focus on end-to-end quality and user satisfaction aligns well with a senior QA role. However, the resume does not provide explicit examples of leadership, mentorship, or strategic contributions, which are crucial for senior-level soft skills.