
QA Engineer with 6+ years in Microsoft Dynamics 365 CRM & API Testing
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Assessing your cultural and operational fit
ISTQB Certified QA Professional with 6+ years of experience in Microsoft Dynamics 365 CRM (Sales, Field Service) and other project. Specialized in end-to- end manual testing, CRM workflow validation, API testing using Postman and defect lifecycle management using Azure DevOps and Jira. Experienced in Agile Scrum environment with strong expertise in requirement analysis, regression testing and UAT support to ensure high-quality enterprise CRM solutions.
Amravati University
B.E · Computer Science
August 1, 2006 – June 30, 2010
UST
Tester III - Software Testing
April 1, 2024 – Present
Pune, Maharashtra, India
UST
TMF
November 1, 2022 – Present
India
Pragmasys acquired by UAT
BMW Techworks
November 1, 2021 – October 1, 2022
India
N/A
Software Testing Trainer / QA Mentor
July 1, 2010 – November 1, 2015
India
SYNTEL LTD
FedEX
October 1, 2007 – February 1, 2009
India
ISTQB Certified Tester
ISTQB
June 1, 2026 – Present
Microsoft Certified : Dynamics 365 Fundamentals CRM (MB-910)
Microsoft
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked across multiple companies (UST, SYNTEL LTD, Pragmasys) and roles, indicating adaptability. Their experience spans different project types within CRM and customer management portals. The role as a trainer also suggests a willingness to contribute to team growth and development. However, the project diversity outside of CRM is limited, which might impact broader cultural fit for roles requiring diverse domain exposure.
Soft Skills & Operational Fit
The candidate's experience as a Software Testing Trainer/QA Mentor suggests strong communication and mentoring skills, which are beneficial for team collaboration and knowledge sharing. Their involvement in defect triage meetings indicates a proactive approach to problem-solving and operational efficiency. The focus on ensuring 100% requirement coverage and traceability points to a detail-oriented and thorough work ethic.