QA Automation Engineer with 4+ years in Quality Assurance & Salesforce Testing.
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Results-driven Software Test Engineer with 4+ years of experience in quality assurance, manual testing, and Salesforce testing. Proven expertise in designing and executing test plans, test cases, and defect tracking to ensure high-quality software delivery. Skilled in Agile methodologies, test automation tools, and cross-functional collaboration to drive project success. Adept at functional testing, regression testing, and end-to-end testing for complex Salesforce implementations. Recognized for leadership in QA efforts, process improvements, and delivering client-focused solutions.
Vellore Institute of Technology
Bachelor of Computer Applications (BCA) · Computer Applications
August 1, 2018 – June 30, 2021
Ethiraj Matric Higher Secondary School
HSC
N/A – May 31, 2018
Ethiraj Matric Higher Secondary School
SSLC
N/A – May 31, 2016
Infinite Computer Solutions
Senior Test Analyst
December 1, 2021 – Present
India
Salesforce Storage Optimization with Own Backup
January 1, 2026 – June 1, 2026
Performed end-to-end validation of Salesforce data being offloaded to the Data Lake as part of storage optimization activities. Verified that deleted Salesforce records were properly backed up and shown in the Archive tab. Checked data accuracy by comparing Salesforce records with Data Lake records. Validated the deletion process to ensure only correct records were removed. Prepared test cases and executed functional and data validation testing. Sharing daily QA status reports with all stakeholders, ensuring transparency and timely project updates.
V12 Connecticare Implementation
August 1, 2024 – December 1, 2024
Conducted functional, integration, and regression testing for provider enrolment, credentialing, and contracting processes for Connecticut State. Collaborated with stakeholders to validate V12 Connecticare features and ensure alignment with business goals. Sharing daily QA status reports with all stakeholders, ensuring transparency and timely project updates.
V12 Implementation
January 1, 2024 – July 1, 2024
Leading a team of 5 members, assigning daily tasks, and addressing queries/clarifications. Conducted functional, integration, and regression testing for provider enrolment, credentialing, and contracting processes. Collaborated with stakeholders to validate V12 features and ensure alignment with business goals. Sharing daily QA status reports with all stakeholders, ensuring transparency and timely project updates. Coordinating with onshore counterpart to ensure seamless offshore QA updates.
Complaint Flow Redesign
December 1, 2023 – December 1, 2023
Conducted functional testing for a redesigned complaint handling process in Salesforce and Pega. Validated complaint submission, tracking, resolution, and reporting workflows.
Two-Way Secure Messaging Phase 2
November 1, 2023 – November 1, 2023
Conducted manual testing for a two-way messaging system between Salesforce and an external portal. Developed and executed test cases for message sending, receiving, and data integrity verification.
Provider NPS
November 1, 2023 – December 1, 2023
Tested the implementation of a Net Promoter Score (NPS) system within Salesforce. Designed and executed test cases for NPS surveys, scoring calculations, and reporting features. Managed defect tracking and worked closely with developers to resolve issues.
Salesforce AMS
December 1, 2021 – October 1, 2023
Led QA efforts for the Salesforce AMS implementation ensuring high-quality deliverables. Designed and executed manual test cases for Salesforce modules, ensuring compliance with business requirements. Performed regression testing and coordinated with developers for defect resolution. Provided QA sign-off for releases and generated daily status reports for stakeholders.
Agile Methodology Training
Unknown
June 1, 2026 – Present
Salesforce Testing Fundamentals
Unknown
June 1, 2026 – Present
UFT Automation Certified
Udemy
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, primarily within the healthcare domain and Salesforce ecosystem, shows a focused career path. Their experience in leading teams and coordinating with onshore counterparts indicates adaptability to different team structures and a collaborative mindset. The breadth of skills, including various testing types, tools, and methodologies, suggests a well-rounded professional capable of integrating into diverse project cultures. The consistent focus on delivering high-quality outcomes and transparent reporting aligns with a results-driven culture.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving abilities, team collaboration, and stakeholder communication, which are crucial for a senior QA role. Their experience in leading QA efforts and conducting knowledge transfer sessions indicates a proactive and team-oriented approach. The mention of leveraging AI-powered testing tools suggests an openness to adopting new technologies, which aligns well with operational efficiency and innovation.