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Group CTO @ United Al Saqer Group
Technology Executive and Digital Transformation Leader with multiple CIO awards in the Middle East and over two decades of experience in steering IT strategies, IT transformations & road-maps, Operations excellence and Delivery of complex Projects for Telco, Conglomerates, Construction, Real-estate & Banking industries in UAE, Qatar and Australia. With over a decade in leadership roles, I bring expertise in IT governance, implementation of eCommerce solutions, ERP & CRM automation, cloud strategies, adept change management, risk management, information security, vendor management, and large-scale program delivery. My efforts are focused on enabling business growth through innovative technology solutions, aligning IT with organizational goals, and fostering strong partnerships. My mission is to create sustainable, technology-driven value while embracing emerging trends like AI and IoT to drive future opportunities.
EPMG International
AgilePM Practitioner, Agile Project Management
January 1, 2018 – Present
BSI, UK
ISO 27001 Lead Implementer, Information Technology
January 1, 2013 – January 1, 2013
PMI, USA
PMP, Project Management Professional
January 1, 2010 – January 1, 2011
ISACA, USA
CISA, Certified Information Systems Auditor
January 1, 2009 – January 1, 2011
ISACA, USA
CRISC, Certiffied in Risk and Information System Control
January 1, 2009 – January 1, 2011
United Al Saqer Group
Group Chief Technology Officer
August 1, 2025 – Present
Abu Dhabi Emirate, United Arab Emirates · On-site
Al Faisal Holding
Chief Information Officer
June 1, 2021 – July 1, 2025
Doha, Qatar
Optus
Portfolio Manager - Professional Services
January 1, 2018 – June 1, 2021
Optus
Program Manager
July 1, 2015 – December 1, 2017
Enshaa PSC
Head Of Information Technology
January 1, 2014 – June 1, 2015
Dubai, UAE
Palm Utilities
Information Technology Manager
March 1, 2012 – January 1, 2014
Dubai, UAE
United Bank Limited
Regional Information Technology Manager
August 1, 2008 – February 1, 2012
United Bank Limited
Information Technology Manager
July 1, 1999 – July 1, 2008
Occidental
Systems Analyst
May 1, 1997 – August 1, 1998
Doha Qatar
Palazzo Versace IT Portfolio
January 1, 2015 – June 1, 2015
Delivered complex IT portfolio for Palazzo Versace - Dubai, where I led design for ITIL Service desk, Network and IT Infrastructure, managed program for Data Centre build and implementation of 15+ applications. Key challenge of this portfolio was to collaborate with business to identify bushiness requirements, gathering information & assisting with scope of work. I managed budget approvals with Steering committee & supervised huge pool of vendors
Oracle Customer Care and Billing
January 1, 2012 – January 1, 2013
Critical enhancements for Oracle CC&B (Customer Care and Billing) in line with new business requirements like AMR (Automated Meters Reading) and Billing extraction & automation;
IT Services Optimization
January 1, 2012 – January 1, 2013
Optimized IT services and related Cost, resulting in a savings of over 2M Dirhams; o 20% reduction in OPEX cost for the SLAs signed with the external service providers; o 27% reduction in OPEX cost and eliminated CAPEX cost for company’s printing requirements, by introducing and implementing Managed Print Services (MPS);
Office automation projects:
January 1, 2012 – January 1, 2013
o Document Management Solution; o Workflow Solution; o Palm Utilities Intranet portal.
ATM monitoring solution including e-mail & SMS alerts
January 1, 2010 – January 1, 2011
Installed centralized ATM solution Insight for 24/7 hours monitoring with email and SMS alert support. This solution was used by Business for providing and maintaining uptime for UBL ATMs. System was configured to send alerts to Branch managers and branch operation managers in case of low cash or any services down on the ATM. Furthermore, an escalation matrix was setup in case the issue was not rectified within a specific amount of time
ATM Retail Banking products (Remittance & credit card payment)
January 1, 2010 – January 1, 2011
- Enabled Retail banking product support on UBL ATMs by integrating ATM SWITCH with banking solution and retail modules. UBL Remittance product – TezRaftaar was enabled on ATM by linking ATM card with TeRazftaar membership number and generating a transaction from the ATM - Similarly, Credit card payment was enabled by linking ATM card with credit card information and collecting cash either from the customer ATM card account or cash via CDM ATM
CBUAE - Wages Protection System (WPS)
January 1, 2010 – January 1, 2011
WPS is an initiative by UAE government to control and automate the wages system in the country. The project was highly technical and first of a kind project in the region. It included complete automation & conversion of manual processing of salaries into electronic form for bank clients. For UBL, I was responsible to lead the project from IT. My responsibilities included Business requirement gathering, direction of project, procurement of application & vendor analysis, preparation of relevant project documents for internal development teams etc. I was also responsible to ensure that the new system was integrated with existing banking applications and related business processes to minimize manual efforts and gain maximum efficiency from the new system
ATM Security Enhancements
January 1, 2009 – January 1, 2010
- As a part of strategy to increase security standards on ATMs, jitter devices were installed on NCR ATMs to avoid skimming attack and restrict copy of ATM cards data from ATMs - Electronic Journals system was installed for record keeping of ATM journals and converting it into electronic format, in addition to recording on the journal roles. EJ enabled branches to attend customer complaints/claims in a more organized and efficient manner - Spy Camera solution was installed on all ATMs. The solution included two cameras i.e. one pin hole camera inside ATM and one outside covering the area where customer stand for conducting the transactions. The transactions were tagged with the image recorded
CBUAE - Image Cheque Clearing System (ICCS)
January 1, 2009 – January 1, 2010
Worked on the ICCS upgrade and application optimization. Installed and implemented decentralized standard of ICCS for the bank as per guidelines provided by CBUAE. Cheque Scanners were installed in the branches to ensure minimum TAT for customer cheque clearance. The system was further integrated bank’s main core system & other relevant applications for efficient and quick online payments to customers. Different phases of projects managed by me were identification of the stake holders, resource & team management, scope definition, project plan approvals from the business team, cost/ budgetary constraints, quality management etc.
SMS Banking Solution
January 1, 2008 – January 1, 2009
Lead the project from initiation to closure. Scope of work included gathering of business requirements; defining project scope statement, BRD preparations, defining timelines, system integrations, UAT, user training and handover to operations. The solution was designed to integrate with banking application in four countries (UAE, Qatar, Bahrain & Yemen) and deliver SMS through a centralized vendor based channel from UAE. The SMS solution was further integrated with internal IT solutions for monitoring and alert purposes
QCB - Progress Soft Electronic Cheque Clearing System (PSECC)
January 1, 2005 – January 1, 2007
Qatar Central Bank was the first CB to introduce Electronic Cheque Clearing system in the region. As IT Manager, I was responsible to lead the implementation of PSECC for UBL. Although, it was a vendor based solution and major implementations were performed by vendor only, I played a vital role in defining processes for Operations and Branches to process electronic clearing. Scanning with branches was enabled to achieve short timelines provided by QCB. PSECC was further integrated with Core Banking application to minimize manual processing and increase user efficiency. Managed UATs and provided training to users from different departments of the Bank
QCB - EMV upgrade
January 1, 2004 – January 1, 2006
All banks operating in Qatar were required to upgrade their ATM, SWITCH & related technology to EMV standards as per QCB mandatory requirements. Coordinated between NCR, ATM SWITCH vendor, QCB and internal development teams to perform upgrades on different systems. Extensive testing was performed on ATMs, ATM host and relevant SWITCH. EMV Certification was also performed with QCB to comply with the regulations
Counter Fees Collection System
January 1, 2004 – January 1, 2005
Designed and developed a reliable system in MS Access for the Fess collections by the bank in Pakistan consulate. System was designed to provide maximum assistance for staff to collect funds with different types of dropdown lists, auto menus & help, generate detail receipts for customers and slips for bank, and generate different kinds of reports for both bank and consulate. Generate EOD (End of Day) reports both for bank and the consulate. The system was designed to provide different type of queries from previous & current dates. I also automated backup process of the system
AgilePM Practitioner
APMG International
June 23, 2026 – Present
PMP - Project Management Professional
Project Management Institute
June 23, 2026 – Present
ISO/IEC 27001:2005 Lead Implementer
BSI
June 23, 2026 – Present
CISA - Certified Information Systems Auditor
ISACA
June 23, 2026 – Present
CRISC - Certified in Risk and Information System Control
ISACA
June 23, 2026 – Present
Cultural Fit Analysis
The candidate's career trajectory shows a strong inclination towards leadership, strategic IT management, and large-scale project delivery across various sectors (hospitality, investment, telecom, banking). Their certifications in project management (PMP, AgilePM) and information security governance (CISA, CRISC, ISO 27001) indicate a structured and compliance-oriented approach. The diversity of projects and roles suggests adaptability and a broad understanding of IT landscapes. However, the target role of 'Security Engineer' typically implies a more hands-on, deep technical specialization in security architecture, implementation, and operations, which is not explicitly detailed in their project descriptions or experience. The cultural fit for a pure engineering role might be challenging given their executive-level management background, but they would be a strong fit for a security leadership or governance role.
Soft Skills & Operational Fit
The candidate's extensive experience in senior leadership roles suggests strong communication, negotiation, and stakeholder management skills. Their project descriptions highlight abilities in strategic planning, team leadership, budget management, and problem-solving. The focus on IT governance, disaster recovery, and business continuity indicates a strong operational mindset. While the target role is 'Security Engineer', the candidate's background is heavily skewed towards IT management and strategic oversight rather than hands-on engineering. This suggests a potential fit for a security leadership or architect role, but a gap in direct, deep technical security engineering skills.