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Customer Care Executive with 2+ years in customer service & sales support, currently pursuing MCA
To work in a competitive world fulfilling the organizational objectives and to shape up my professional career with the latest technological innovations and to prove the best of my talent. Customer Care Executive with over 2 years of experience in customer service, sales support, lead generation, and relationship management. Skilled in handling customer queries, achieving sales targets, and maintaining customer satisfaction. Currently pursuing MCA with knowledge of Python, Java, and MS Office tools.
Gonna Institute of Information Technology & Sciences
Master of Computer Applications (MCA)
August 1, 2023 – Present
Aditya Degree College
Bachelor of Science (B.Sc)
N/A – June 30, 2022
Sri Chaitanya Junior College
Intermediate (MPC)
N/A – May 31, 2019
SFS School
SSC
N/A – May 31, 2017
Muthoot Finance
Customer Care Executive (CCE)
June 1, 2023 – August 1, 2025
Visakhapatnam, Andhra Pradesh, India
Cultural Fit Analysis
The candidate's experience as a Customer Care Executive aligns well with roles requiring direct customer interaction and sales support. The pursuit of an MCA degree suggests an interest in technology, which could be a good fit for organizations that value continuous learning and skill development. However, the project diversity is non-existent, and the breadth of skills is limited to customer service and basic programming/office tools, which might limit fit for more diverse or technically demanding roles.
Soft Skills & Operational Fit
The candidate's resume highlights 'Quick Learner', 'Positive Attitude', and 'Self-Motivated' as strengths, which are beneficial for customer-facing roles. Their experience in supporting branch operations and ensuring compliance indicates an understanding of operational procedures. The psychometric test score is 0, which means there is no data to evaluate logical reasoning, work attitude, stress handling, or team collaboration.