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QA Engineer with 6+ years in Automation & Manual Testing, Agile, and API testing.
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With over 4.6 years of experience as Quality Engineering Analyst, seeking for an opportunity to leverage my technical knowledge and interpersonal skills to provide quality solutions by focusing on enduser value to improve business objectives and to contribute to the growth of the company.
Bishop Heber College of Arts & Science
BSC.CS · Computer Science
August 1, 2017 – May 1, 2020
INFOSYS
Quality Engineer Analyst
May 1, 2020 – Present
India
Object Technology Solution Inc (OTSI)
Senior Test Engineer
August 1, 2017 – May 1, 2020
India
VIRGIN MEDIA IRELAND
May 1, 2020 – June 1, 2026
Virgin Media Ireland is Liberty Global telecommunications operation in Ireland. It is the largest digital cable television provider in the country. The company offers broadband internet, digital in the country. The company offers broadband internet, digital television, and digital telephony services to a wide range of customers.
NatWest (FINANCIAL ACCURACY CONTROL TESTING)
May 1, 2020 – June 1, 2026
NatWest Group is a British banking and insurance holding company based in Scotland. The group operates a wide variety of banking brands offering personal and business banking, private banking, investment banking, insurance and corporate finance. Our project was based on Banking Industry applications for migration projects. Covers overall Testing area Functional Testing and backend Testing the customers. Roles and Responsibilities: Requirement Translation: Analysed complex business requirements and user stories for Credit Card lifecycle management (issuance, activation, billing, and rewards) and Prime applications to map out comprehensive end-to-end testing and business workflows. End-to-End Functional Validation: Validated core credit card features including limit enhancements, interest calculations, fee reversals, and balance transfers, ensuring strict adherence to banking compliance and financial accuracy rules. Prime Application Workflow Analysis: Evaluated user onboarding, subscription renewals, and premium feature provisioning within Prime applications to optimize user journeys and ensure seamless digital experiences. Integration & API Verification: Tested and analyzed critical API integrations between core credit card processing engines, third-party payment gateways, and Prime customer portals using Postman to verify secure data exchange. Payment & Transaction Testing: Led the verification of payment processing, fund settlements, and statement generation workflows within credit card modules to minimize transaction failures and ensure data integrity. Business Analyst (BA) Bridge Between Business & Tech: Acted as a key liaison between business stakeholders, product owners, and technical development teams to clarify ambiguous requirements, reducing scope creep during project sprints. User Story & Acceptance Criteria Definition: Collaborated with product management to refine user stories and define clear, measurable Acceptance Criteria (Gherkin/BDD format), ensuring technical deliverables perfectly aligned with business objectives. Gap & Feasibility Analysis: Conducted detailed feasibility and gap analysis on legacy migration projects, identifying potential process bottlenecks and technical risks early in the Software Development Life Cycle (SDLC). UAT Management & Stakeholder Walkthroughs: Orchestrated and led User Acceptance Testing (UAT) phases, conducting comprehensive test case walkthroughs with clients and business sponsors to secure final sign-offs. Defect Triage & SPOC Leadership: Spearheaded defect triage meetings as the Defect SPOC, prioritizing system defects based on business impact, severity, and operational risk to ensure timely project delivery. Agile Ceremonies & Story Estimation: Actively participated in Agile ceremonies, including Sprint Planning, Backlog Grooming, and Story Point Estimation, providing critical insights into technical complexity and operational dependencies. Data-Driven Reporting: Developed and presented daily status reports (DSR), risk assessment matrices, and quality metrics to senior leadership, translating technical data into actionable business insights.
CITY UNION BANK LIMITED
August 1, 2017 – May 1, 2020
The Central technology and operations hub for City Union Bank, located in Chennai. It houses the bank's core IT infrastructure, Digital banking divisions, and centralized processing units, driving the bank's nationwide automation and software testing initiatives.
Infosys Global Agile Developer
Infosys
June 1, 2026 – Present
Infosys Certified SDET Professional
Infosys
June 1, 2026 – Present
Functional Testing
Infosys
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple projects and companies (Infosys, OTSI) in the BFSI domain, along with certifications in SDET and Agile, suggests adaptability and a commitment to continuous learning. Their involvement in various aspects of the SDLC, from requirement analysis to UAT management and defect triage, indicates a holistic approach to quality assurance. The breadth of skills and project diversity align well with a collaborative and results-oriented culture.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in Agile methodologies, defect management (SPOC role), and stakeholder communication. Their ability to work autonomously and collaboratively, coupled with data-driven reporting skills, indicates a good fit for dynamic team environments. The experience as a Business Analyst also highlights strong communication and liaison skills between technical and business teams.