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Product Manager with 4+ years in Payment Gateway & Digital Banking.
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Assessing your cultural and operational fit
Experienced Senior Product Manager with over 4 years in spearheading digital product development and transformation, particularly within the payment gateway and POS domains. Proven ability to lead cross-functional teams, optimize complex processes, and drive significant improvements in efficiency, customer experience, and fraud detection. Adept at leveraging market insights and technical tools to deliver innovative solutions and achieve strategic business objectives.
Symbiosis International University
MBA · Marketing
August 1, 2020 – June 30, 2022
Lovely Professional University
B.Tech · Mechanical Engineering
N/A – June 30, 2016
Vijayakrishna Junior College
XII · Science
N/A – May 31, 2012
Sri Balaji Vidya Vihar
X · General
N/A – May 31, 2010
ICICI Bank Ltd.
Sr. Product Manager
April 1, 2022 – Present
India
Virtual Branch Banking for affluent customers at ICICI Bank
April 1, 2021 – April 1, 2021
Created a hyper personalized and intuitive digital banking experience for customers. Understood and analysed the behaviour of customer digital journey through an app as a virtual branch. Understood the challenges and possibilities in virtual branch banking of various Banks. Benchmarked with the Virtual Banks in both national and global levels to capture the best practices. Identified partners and vendors providing virtual banking solutions to give the desired output. Devised a strategy with some unique outcomes that can actually be implemented by ICICI Bank.
Campus Finalist, GSK E^3
SIBM Pune
January 1, 2021 – Present
Marketing in a Digital World
University of Illinois, Coursera
January 1, 2020 – Present
Winner, Encyclopedic Magazine, Aspiration Relations Team
SIBM Pune
January 1, 2020 – Present
Winner, Optimize, Opcellence
SIBM Pune
January 1, 2020 – Present
Trained in Entrepreneurship Development Program
D.I.C.C.I., C.I.I.
January 1, 2017 – Present
Selected for the Internship Science Camp
Inspire, Govt. of India
January 1, 2010 – Present
Cultural Fit Analysis
The candidate's experience is heavily concentrated in the FinTech sector, specifically with ICICI Bank. While this provides deep domain expertise, the lack of diverse industry experience or projects outside of banking might indicate a narrower cultural exposure. The academic project on 'Virtual Branch Banking' aligns well with their professional experience, showing consistent interest in digital banking innovation. Their certifications and awards, though not directly technical, suggest a proactive and competitive mindset. The candidate's profile aligns well with roles requiring deep domain knowledge in payments and digital banking.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, problem-solving, and analytical skills through their detailed descriptions of spearheading initiatives, identifying challenges, and implementing solutions. Their experience in managing daily production issues and coordinating with various internal and external teams indicates good operational fit and ability to handle complex environments. The project descriptions highlight a structured approach to product development and a focus on measurable outcomes.