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Platform Engineer with 4+ years in Observability & Cloud Solutions
Observability domain specialist with 4+ years working at the core of an enterprise APM & observability SaaS platform - deep hands-on exposure to logs, metrics, traces, alerting, and dashboards across Fortune 500 environments (Kohl's, Nike, GMF). Proven ability to understand customer monitoring use cases from Datadog, Dynatrace, Splunk, and New Relic, translate them into platform-native solutions, and drive adoption. Experienced in data source integrations and data pipelines (Snowflake, SNMP, Active Directory, Custom APIs), PromQL-based metrics, log parsing pipelines, and alert design for enterprise-scale environments. Familiar with GenAI/LLM tooling for automation and scripting to reduce manual migration effort. Certified Scrum Master; strong communicator with TAM-style customer engagement across 5+ Fortune 500 accounts.
GIET University, Odisha
Master of Computer Applications (MCA) · Software Engineering
January 1, 2019 – January 1, 2022
Cavisson Systems Inc.
Observability Platform Engineer & Product Lead
July 1, 2022 – Present
Noida, Uttar Pradesh, India
Sattrix Information Security
Cyber Security Analyst (Intern)
August 1, 2021 – February 1, 2022
Ahmedabad, Gujarat, India
Agile Hybrid Delivery Foundations
LinkedIn Learning
June 1, 2026 – Present
Certified Scrum Master (CSM)
Scrum Alliance
June 1, 2026 – Present
Product Management Fundamentals
Pendo.io
January 1, 2024 – Present
Cultural Fit Analysis
The candidate's experience with diverse Fortune 500 clients (Kohl's, Nike, GMF) and competitive analysis of various observability platforms (Datadog, Dynatrace, Splunk, AppDynamics) indicates adaptability and a broad understanding of industry best practices. Their proactive approach to reducing manual effort through automation and GenAI/LLM tooling aligns with an innovative and efficiency-driven culture. The role involves significant customer engagement and cross-functional team collaboration, suggesting a strong team player who can bridge technical and business needs. The certifications in Product Management and Scrum Master further demonstrate a commitment to structured development and agile methodologies.
Soft Skills & Operational Fit
The candidate demonstrates strong communication skills through their detailed project descriptions and experience as a primary customer-facing expert and liaison. Their role as a Product Lead and Scrum Master indicates leadership, team collaboration, and operational management capabilities. The ability to maintain 95%+ sprint completion across 50+ sprints for a cross-functional team highlights strong organizational and execution skills. Experience with competitive deep-dives and shaping product roadmaps shows strategic thinking and business acumen.