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Technical Program Manager with 10+ years in Program Delivery & Release Readiness.
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15+ years leading cross-functional delivery for live, always-on products and platforms, including Hearthstone, State of Decay 2, Guild Wars 2, and Meta Horizon Worlds. Trusted when delivery gets messy, bringing clear priorities, risk visibility, and a steady operating cadence that protects quality without slowing momentum. Builds alignment across engineering, production, analytics, and operations by turning competing priorities into shared milestones, tradeoffs, and readiness signals. Designs operating rhythms, decision forums, and delivery workflows that reduce rework, improve predictability, and keep multi-release programs moving.
Western Washington University
Bachelor of Arts
N/A – June 30, 2009
Independent Product & Program Consultant
Independent Product & Program Consultant
April 1, 2024 – Present
India
Qualitest supporting Meta
Senior QA Engineering Producer | Horizon Worlds
November 1, 2023 – April 1, 2024
India
Blizzard Entertainment
Senior Producer | Hearthstone
July 1, 2021 – November 1, 2023
India
Undead Labs (Xbox Game Studios - Microsoft)
Producer | State of Decay 2
December 1, 2019 – July 1, 2021
India
ArenaNet
Producer | Guild Wars 2
August 1, 2018 – December 1, 2019
India
Wargaming Seattle
Production Coordinator & Associate Producer | Unannounced Title
September 1, 2014 – August 1, 2018
India
ArenaNet
QA Lead | Guild Wars 2
August 1, 2009 – August 1, 2014
India
Certified Scrum Product Owner (CSPO)
Scrum Alliance
June 1, 2026 – Present
Project Management Professional (PMP)
Project Management Institute
June 1, 2026 – Present
Google AI Essentials Certificate
Coursera
June 1, 2026 – Present
Certified ScrumMaster (CSM)
Scrum Alliance
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience across multiple prominent gaming companies (Blizzard, Undead Labs, ArenaNet, Wargaming) and recent work with Meta (Qualitest) demonstrates adaptability to diverse organizational cultures and project types. Their involvement in live service delivery for global products, managing external vendors, and implementing AI-assisted workflows indicates a proactive and innovative mindset. The certifications (PMP, CSPO, CSM, Google AI Essentials) show a commitment to continuous learning and professional development, aligning well with a culture of growth and improvement. The breadth of experience from QA Lead to Senior Producer and Consultant suggests a well-rounded understanding of the product development lifecycle.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, stakeholder communication, and executive alignment skills. Their experience in managing organizational transitions and mentoring team members highlights adaptability and a focus on team development. The ability to design operating rhythms and decision forums suggests a proactive approach to improving predictability and reducing rework, which is crucial for operational excellence in a Technical Program Manager role. The candidate's background in QA also provides a solid foundation in quality systems and release readiness.