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Senior Manager Sales at Tata Communications
Dynamic, creative & result oriented business professional with 18 years of working experience in sales, business development, channel sales, strategic partner alliance, account management, consulting sales, technical services, project management in IT and communication sector organisations -system integrator (SI) and original equipment manufacturers (OEM) - Avaya, Cisco, Mitel etc. Speciality: • Experienced ICT professional focused on business development and sales. • Respected by peers, teams, and customers for having integrity and honesty. • Strongly believe in team work and getting things together with positive attitude and very strong communication skill. Ability to inspire confidence with an open, trustworthy, and engaging style. • Having experience with enterprise voice communication application in unified communications (UC) & contact centres (CC) domain. • Believer in building relationship with various stakeholders, communicating and nurturing business relations - management style focus on a cross-functional balance between critical lines of business and overall performance. • Believer in building network of respectable professionals across industry with good interpersonal skills. • Very passionate and positive attitude professional with strong belief in "Why not me" & "Yes you can". • Strong communication, presentation, negotiation, people and relationship management skills, with ability to establish and maintain excellent partner, channel, customer relationships across industry segment like BFSI, IT, ITES, Telcos, Enterprises, SMB. • Believer in using technology to enhance business outcomes. Goals: • Leverage business acumen and engineering expertise in the areas of sales & business development. • Help customer choosing right solutions with consultative selling strategies that directly impact profitability and growth. • Being a s
Gujarat University
Bachelor of Engineering (BE), Electronics & Communication
January 1, 1997 – January 1, 2001
Dharmsinh Desai University
BE, Electronics
January 1, 1997 – January 1, 2001
M K Jamod - Bhavnagar (Wadva)
HSC, Science
January 1, 1996 – January 1, 1997
Gurukul - Bhavnagar, Gujarat
SSC, Science
January 1, 1994 – January 1, 1995
Tata Communications
Senior Manager Sales - UCC Product Sales Specialist
September 1, 2021 – Present
Mumbai, Maharashtra, India
Sify Technologies Limited.
Business Developement Manager
March 1, 2019 – August 1, 2021
Mumbai Metropolitan Region
Mitel
Channel Account Manager
December 1, 2016 – November 1, 2018
Mumbai Area, India
Dimension Data
Business Development Manager - Communications
August 1, 2015 – December 1, 2016
Mumbai Metropolitan Region
Enkay Technologies (India) Pvt. Ltd.
National Manager - Business Developement & Alliances
November 1, 2014 – August 1, 2015
Mumbai Metropolitan Region
Servion Global Solutions
Account Manager - West
August 1, 2013 – November 1, 2014
Mumbai Metropolitan Region
KnoahSoft
Sales Manager - West India
November 1, 2011 – August 1, 2013
Mumbai Metropolitan Region
AGC Networks Ltd - Avaya Global Connect Limited (AGCL) - Tata Telecom Limited (TTL)
Assistant Manager - Tech Support
April 1, 2008 – May 1, 2010
AGC Networks Ltd - Avaya Global Connect Limited (AGCL) - Tata Telecom Limited (TTL)
SR ENGINEER - REGIONAL CUSTOMER TECHNICAL SUPPORT
May 1, 2005 – March 1, 2008
AGC Networks Ltd.
Project Manager(1.5Yrs) + AM Tech Support(2 Yrs) - Avaya GlobalConnect + SR.Eng - RCTS (3 Yrs)- TTL
May 1, 2005 – October 1, 2011
Mumbai Metropolitan Region
VoiceGate Technologies India P Ltd.
Sales & Service Engineer
January 1, 2003 – May 1, 2005
Cube Software Private Limited (CSPL)
Technical Support Executive
January 1, 2002 – January 1, 2003
Mumbai Metropolitan Region
Management Foundations
June 30, 2026 – Present
Mitel Sales Professional - MiVoice Business
Mitel
June 30, 2026 – Present
Mitel Sales Professional - MiVoice Office 400 Solutions
Mitel
June 30, 2026 – Present
Selling Midmarket Customer Engagement CC Solutions for IP Office
Avaya
June 30, 2026 – Present
Cisco Collaboration - Architecture Overview & Business Fundamentals
Cisco
June 30, 2026 – Present
Genesys Partner Sales Professional
Genesys
June 30, 2026 – Present
Daily Habits for Effective People Management
June 30, 2026 – Present
Avaya Professional Certification - APSS - SME Communications
Avaya
June 30, 2026 – Present
Lifesize Sales Specialist
Lifesize
June 30, 2026 – Present
Genesys Partner Sales Champion
Genesys
June 30, 2026 – Present
Yealink Microsoft Solution Certified Sales Specialist
Yealink
June 30, 2026 – Present
Microsoft Teams Rooms Solution Sales Professional 2024
Microsoft
June 30, 2026 – Present
Google Workspace Sales Credential
June 30, 2026 – Present
Essential Lessons for First-Time Managers
June 30, 2026 – Present
Mitel Sales Professional - MiVoice MX-One
Mitel
June 30, 2026 – Present
Selling Midmarket Team Collaboration- - IPO and Scopia Solutions
Avaya
June 30, 2026 – Present
Selling the Avaya Contact Center Solutions for IP Office™ Platform - Overview
Avaya
June 30, 2026 – Present
Selling Customer Engagement Solutions - Overview
Avaya
June 30, 2026 – Present
Best Practices for New People Leaders
June 30, 2026 – Present
Gemini for Google Workspace Sales Credential
June 30, 2026 – Present
Selling Avaya Video Conferencing Solutions
Avaya
June 30, 2026 – Present
Cisco Collaboration Architecture Sales Essentials
Cisco
June 30, 2026 – Present
Introduction to Cisco Sales
Cisco
June 30, 2026 – Present
Microsoft Teams Room Solution Sales Professional
Microsoft
June 30, 2026 – Present
Cultural Fit Analysis
The candidate has a long and consistent career path within the telecommunications and ICT industries, working with major players like Tata Communications, Sify, Mitel, and Dimension Data. This indicates a strong cultural fit for organizations within this domain. The breadth of certifications across various vendor technologies (Cisco, Avaya, Mitel, Microsoft, Genesys, Google) shows adaptability and a commitment to staying current with industry solutions. However, the candidate's experience is heavily skewed towards sales, business development, and technical support management, rather than direct software engineering. This creates a significant misalignment with a 'Software Engineer' role, suggesting a poor cultural fit for a pure development team.
Soft Skills & Operational Fit
The candidate's experience descriptions highlight leadership, team management, customer engagement, and strategic planning, indicating strong soft skills relevant to operational roles. The certifications in 'Best Practices for New People Leaders', 'Daily Habits for Effective People Management', 'Essential Lessons for First-Time Managers', and 'Management Foundations' further support a fit for roles requiring leadership and management capabilities. However, the target role is 'Software Engineer', which is a significant mismatch with the candidate's predominantly sales, business development, and technical support management background. While the candidate has a technical education, their professional experience has shifted away from direct software engineering.