Help & Supportcareers@gravityer.com
Senior Analyst with 5+ years in KYC/AML Compliance & Fraud Detection.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Payments Operations professional with 5+ years of experience in KYC/AML compliance, fraud detection, chargeback management, and financial transaction monitoring. Proven ability to manage complex payment ecosystems, conduct thorough customer due diligence, identify suspicious activity, and resolve disputes efficiently. Adept at collaborating with cross-functional teams and payment partners to ensure regulatory compliance and operational excellence.
Prestige Institute of Management and Research, Indore
MBA · Finance
January 1, 2021 – January 1, 2023
Devi Ahilya Vishwavidhyalaya, Indore
BBA · Finance
January 1, 2017 – January 1, 2020
Maltar Services Pvt Ltd
Senior Financial Operations Analyst
July 1, 2024 – Present
India
American Express
Operations Analyst – Chargeback (Fraud & Non-Fraud)
January 1, 2023 – March 1, 2024
India
Taskus
Customer Service Teammate
December 1, 2021 – December 1, 2022
India
Amazon
Customer Service Representative
August 1, 2019 – October 1, 2021
India
Cultural Fit Analysis
The candidate's experience spans various companies, from large corporations like American Express and Amazon to Maltar Services Pvt Ltd, indicating adaptability to different organizational cultures. Their roles have consistently involved compliance, risk management, and customer interaction, suggesting a preference for structured environments with a focus on regulatory adherence and client satisfaction. The MBA in Finance further supports a professional and analytical approach. The lack of project diversity outside of financial operations and customer service, however, limits the assessment of broader cultural adaptability or innovation-driven roles.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in managing complex financial processes, resolving disputes, and ensuring compliance. Their background in customer service roles at Taskus and Amazon suggests good communication and problem-solving skills, which are valuable for coordinating with internal and external stakeholders. The ability to maintain KPIs and contribute to process improvement initiatives indicates a proactive and results-oriented work attitude. The psychometric test score is not provided, so a full assessment of work attitude, stress handling, and team collaboration cannot be made.