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Technical Support Specialist with 2+ years in client relationship management & data analysis.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
A detail-oriented business and operations professional with hands-on experience in client relationship management, stakeholder communication, and cross-functional delivery. Adept at translating client needs into actionable insights, documenting processes, and supporting data-driven decision-making. Brings foundational knowledge of Agile delivery methodologies, JIRA-based backlog management, and structured requirements documentation. Backed by Deloitte certifications in Data Analysis and Cyber Security, with a strong aptitude for consulting environments and a proven ability to collaborate across teams to deliver results.
Universal College of Engineering & Technology
B.E. · Electrical & Electronics Engineering
August 1, 2022 – June 30, 2022
Helite Solutions
Technical Support Executive
March 1, 2025 – April 1, 2026
Tirunelveli, Tamil Nadu, India
Grid India
Research & Technical Assistant
February 1, 2023 – January 1, 2024
Bengaluru, Karnataka, India
Data Analyst Virtual Experience Programme
Deloitte (Forage)
June 1, 2026 – Present
Cyber Security Virtual Experience Programme
Deloitte (Forage)
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans technical support in hospitality and research/technical assistance in a different domain, showing adaptability. Their certifications from Deloitte in Data Analysis and Cyber Security, along with their stated interest in Agile methodologies and JIRA, suggest a proactive learning mindset and an interest in structured, data-driven environments. The diverse responsibilities in their technical support role, from client interaction to revenue operations and system integration, indicate a broad skill set that could fit well into dynamic, cross-functional teams. The awards for essay writing and paper presentation also highlight strong communication and analytical skills, which are valuable for cultural fit in professional settings.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including team collaboration, critical thinking, attention to detail, adaptability, time management, problem-solving, and stakeholder communication. Their experience in coordinating cross-departmental operations, managing client relationships, and delivering training sessions indicates a good operational fit for roles requiring strong interpersonal and organizational capabilities. The ability to present to executives and manage client expectations aligns well with a senior technical support role.