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Senior Business Analyst with 6+ years in US Healthcare Finance, HR Analytics, and AI-powered analyti
Results-driven Business Analyst with 6.4 years of experience spanning US Healthcare Finance (AR, claims, denial management), HR Analytics, Operational KPI reporting, Power BI dashboard development, and AI-powered analytics. Well-versed in the full Software Development Life Cycle (SDLC) from requirements gathering and analysis through design, development, testing, deployment, and post-go-live support. Skilled in eliciting, analyzing, and documenting business requirements from cross-functional stakeholders, translating them into BRDs, FRDs, user stories, and functional specifications. Proficient in gap analysis, impact analysis, feasibility studies, and facilitating workshops, requirement sessions, and stakeholder meetings. Acts as a strategic liaison between business and technical teams, supporting UAT sign-off and ensuring solutions align with domain-specific standards. Hands-on with Generative AI tools (ChatGPT, Copilot, Power BI AI). Cloud-aware with Oracle Fusion ERP and exposure to AWS - RDS/cloud-based BI publishing.
Sethu Institute of Technology
Bachelor's Degree
August 1, 2012 – June 30, 2016
Digi Top Digital Consulting
Business / Data Analyst - AI, Analytics & US Healthcare Finance
January 1, 2025 – Present
India
Joules ToWatts
MIS Lead (PMO) – HR Analytics, Data Analytics & Reporting
February 1, 2024 – January 1, 2025
India
Calpion Software Technologies
Senior AR / BI Analyst (PMO)
October 1, 2021 – August 1, 2023
India
Omega Healthcare Management
Junior Executive / Analyst
July 1, 2017 – August 1, 2019
India
Delivery Lead Report - Operational KPI Dashboard
January 1, 2026 – June 1, 2026
Designed real-time delivery lead dashboard with KPIs: Render Count (6), Target (54), Advised DIS (35), and Profitability score (0.65) enabling daily ops decisions. Built Target vs Attained DIS gauges and Head-Max debriefing visuals; automated refresh reduced manual compile time by ~45%.
Top Incentive & Margin Earners - Gamified Sales Dashboard
January 1, 2026 – June 1, 2026
Designed Top Incentive & Margin Earners leaderboard (Jan edition) ranking top 3 performers with prize values and % of onboardings metric. Built bar and line charts tracking incentive trends vs margin trends by rep; improved sales contest transparency and motivation measurably.
Operational KPI 2025 - US Healthcare Finance Dashboard
January 1, 2025 – June 1, 2026
Gathered requirements via stakeholder workshops; authored BRD and functional specs defining KPIs, data sources, and reporting logic. Designed end-to-end Operational KPI dashboard monitoring $43M outstanding amount across 25+ payers including Aetna International, CIGNA, BUPA Global, Blue Cross Blue Shield, Britcay, and Carnival Cruise Lines. Claim Submission TAT analysis: 34.68% resolved in 1-4 days, 39.09% in 4-7 days, with visual distribution across 8-15, 16-30, and 30+ day buckets enabling SLA tracking and bottleneck resolution. Submission-to-Receipt TAT tracking: 30K claims processed within 0-30 days, flagging aging backlogs for immediate intervention. Built Receipt KPI view tracking $12.12M sponsor payable, 13% same-month collection, and M+1 (44%), M+2 (8%), M+3 (14%) trends by payer directly informing cash flow forecasting. Conducted UAT with business stakeholders; resolved feedback and obtained formal sign-off before production deployment.
AR Collection & Write-off Tracker - Power BI Finance Dashboard
April 1, 2024 – December 1, 2024
Translated business requirements into FRD and user stories; performed feasibility study on data integration from Oracle Fusion ERP. Built an Insurance Master Tracker (Apr-Dec 2024) covering $122.8M sponsor payable, $85.25M DOB, $22.24M outstanding, and $5.76M disallowance bucketed in Fusion ERP. Tracked 52.48K invoices with $80.67M in payment postings; delivered by-customer and by-month disallowance views enabling collections team to prioritise high-value claims. Integrated AI-generated SQL summaries and Copilot narratives reducing ad-hoc report requests by ~30%.
HR Monthly Report - Workforce & HR Analytics Dashboard
February 1, 2024 – June 1, 2026
Facilitated requirement workshops with HR leadership; documented use cases and process flows for headcount and attrition reporting. Built HR Monthly Report (Feb 2024) tracking 319 headcount, 295 opening headcount, 54 new joiners, and 30 exits with gender-wise and department-wise breakdowns. Automated headcount variance alerts reduced time-to-insight on attrition trends from weekly to daily. Enabled HR leadership to identify department-level hiring gaps and onboarding delays in real time, supporting workforce planning decisions.
Healthcare Revenue Optimization & Denial Monitoring Dashboard
October 1, 2021 – August 1, 2023
Developed an interactive Healthcare Denial Claim Analysis Dashboard in Power BI to analyze 50+ denied claims and track revenue performance. Monitored key healthcare KPIs including 12.46K billed amount, 1.62K paid amount, and 11K revenue loss using dynamic KPI visuals. Reduced manual reporting effort by 40% through automated dashboards, Power Query transformations, and DAX calculations. Performed insurance-wise analysis for providers including Medicare, Medicaid, Aetna, BCBS, Cigna, Humana, and Tricare to identify high denial contributors. Improved reporting efficiency and decision-making by implementing filters, slicers, and drill-through analysis, increasing data usability by 30%.
AI Fundamentals
Unknown
June 1, 2026 – Present
Data Analysis / Power BI
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity across healthcare finance, HR, operations, and sales, combined with their experience in different company sizes (from consulting to larger organizations), suggests adaptability. Their proactive approach to identifying optimization opportunities and leveraging AI tools indicates a forward-thinking mindset. The role alignment with 'Senior Analyst' is strong given their experience in leading BI initiatives and managing the full SDLC.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their extensive experience in MIS/PMO roles, focusing on process improvement, data quality, and governance. Their ability to facilitate workshops, manage stakeholder expectations, and act as a liaison between business and technical teams indicates strong collaboration and communication skills. The emphasis on reducing manual effort and improving reporting accuracy aligns well with operational efficiency goals.