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Account Manager with 6+ years in sales, marketing, & client relationship management
MBA professional with over 6 years of experience in sales and marketing field, focusing on client service excellence and effective account management, particularly in MSME industries. Working as a Business Manager at Tata Structura (Steel Hollow Section), responsible for developing and executing region-specific sales strategies to meet business targets while identifying new growth opportunities across customers, channels, and market segments. Consistently exceeded monthly targets, achieving 125-130% over achievement, at IndiaMart InterMESH Ltd. Cultivated a diverse skill set that includes managing client relationships, strategic account oversight, and formulating revenue growth strategies, all aimed at enhancing client satisfaction and fostering loyalty. Reached a notable achievement in the current position by improving client retention rates, which played a crucial role in driving revenue growth, through targeted upselling strategies and tailored service delivery. Exhibit exceptional leadership capabilities, evidenced by effective team management and the capacity to inspire and direct team members towards the accomplishment of shared objectives. Proficiency in market analysis techniques, facilitating the recognition of new trends and potential avenues for business growth in a competitive environment.
Suryadatta Institute of Management & Mass Communication
MBA · Marketing
August 1, 2017 – June 30, 2019
Moolji Jaitha College
BBA
August 1, 2013 – June 30, 2016
Sadhana Higher & Secondary School
HSC
June 1, 2011 – May 31, 2013
Sadhana Madhyamik Vidyalaya
SSC
June 1, 2008 – May 31, 2010
TATA STRUCTURA
Business Manager [Sales & Marketing]
November 1, 2024 – Present
Pune, Maharashtra, India
IndiaMart InterMESH Ltd.
Relationship Manager [Client Servicing]
February 1, 2023 – October 1, 2024
Pune, Maharashtra, India
JSW ONE Platforms Ltd.
Asst. Manager [Sales & Marketing]
April 1, 2022 – February 1, 2023
India
IndiaMart InterMESH Ltd.
Asst. Manager [Client Servicing]
June 1, 2019 – March 1, 2022
India
Cultural Fit Analysis
The candidate's experience across different companies (TATA STRUCTURA, IndiaMart, JSW ONE Platforms) and their consistent focus on client servicing, sales, and marketing roles indicate a strong alignment with a customer-centric and growth-oriented culture. Their MBA in Marketing further supports a strategic business mindset. The diversity of projects and roles, from Business Manager to Relationship Manager, suggests adaptability and a broad understanding of business operations, which are positive indicators for cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as adaptability, critical thinking, team management, and problem-solving, which are crucial for an Account Manager role. Their operational fit is good, with experience in client onboarding, service delivery, and managing sales processes. The candidate's ability to lead teams and coordinate cross-functionally indicates a strong operational capacity.