Help & Supportcareers@gravityer.com
Account Manager with 6+ years in Customer Relationship & Key Account Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer Relationship & Key Account Manager with 5.8 years of experience driving client satisfaction, retention, and revenue growth. Proven success in onboarding and expanding key accounts, executing account planning strategies, and managing end-to-end sales and billing operations. I am skilled in CRM optimization, stakeholder management, contract negotiations, and cross-functional coordination. Adept at aligning customer needs with business goals and ensuring operational excellence.
Mountain Institute of management technology
Bachelor's Degree · BBA
N/A – Present
Harita Techserv Pvt Ltd (TVS Family)
Customer Relationship Manager
October 1, 2022 – Present
Bengaluru, Karnataka, India
B2B, Delhivery Limited
Associate Key Account manager
September 1, 2019 – October 1, 2022
Bengaluru, Karnataka, India
ISO 9000:2015 Internal Auditor
TÜV Rheinland NIFE Academy Pvt. Ltd.
June 1, 2024 – Present
CRM
Udemy
November 1, 2023 – Present
Business Analytics with Excel
Simplilearn
August 1, 2022 – Present
Lean Six Sigma Yellow Belt
effortsconsulting
May 1, 2020 – Present
Cultural Fit Analysis
The candidate's experience across diverse industries (Industrial, Automotive, Semiconductor, Fintech, Supply Chain) and involvement in spearheading new business initiatives (Engineering staffing, Offshore Businesses & SaaS-IBM) suggest adaptability and a proactive approach, which are positive indicators for cultural fit. Their focus on continuous improvement (Lean Six Sigma, ISO certification) and data-driven decision-making (Business Analytics) aligns with a culture that values efficiency and strategic growth. The 'Circle of Excellence' award for being a 'pinnacle problem solver' further reinforces a problem-solving and results-oriented mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in leadership, client relationship management, negotiation, and cross-functional collaboration. Their experience in optimizing CRM systems, managing sales order billing, and conducting strategic business reviews indicates a solid operational fit for an Account Manager role. The ability to forecast trends, identify areas for improvement, and ensure compliance aligns well with the strategic and operational demands of senior account management.